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PixieLink Firmware upgrade

Red Lily Way Christmas

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Current level is 1.02 and 1.04 is out.  Followed instructions in the pixielink doc to update its Firmware.   Seemed like if it were important enough to list in the S6 software availability announcement that I should update it.    Well, in the hardware utility using these instructions it just says its status is loading and it never does.   What is the trick to make this go through?

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