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Bug Report - crashed in the help menu


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Posted

It's not that big of a deal but I went to the help menu to see if there was a link to upgrade my version and when I clicked on the Link to the to http://store.lightorama.com a dialog box came up stating:


The application experienced an unexpected error and is about to close.

If you are connected to the Internet, click 'Yes' to send a report directly to Light-O-Rama.
The report will be anonymous and you will not receive any feedback from Light-O-Rama.

Alternatively, you can connect to http://helpdesk.lightorama.com/, create a ticket, and attach this file:
C:\LOR S6\Logs\LORSequencer-trace-20220629-073725.txt

I sent the report and it happened everytime I tried it. 

Posted

What page or section of the help was that on?  I could not find a link to the store in the help.

Also note that all the help is still really S5 help.  We're on our own at this time...

 

Posted

Thanks! I can reproduce it. From the Sequencer menu, Help > Visit Light-O-Rama on the Web.

It will be fixed in the next release.

Matt

Posted
1 hour ago, k6ccc said:

We're on our own at this time...

We will be working on the help file in the coming weeks. In the meantime, the What's New section at least gives you a good list of the areas that have changed.

Matt

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