Timothy Posted October 30, 2021 Share Posted October 30, 2021 I recently bought the superstar sequencer and got my key. In the e-mail it say to launch the sequencer and enter it under the help menu using 'Register'. I do that and when I launch superstar, it still says demo. Any idea on what is going on? Thanks! Link to comment Share on other sites More sharing options...
Don Posted October 30, 2021 Share Posted October 30, 2021 Sometimes you need to restart the LOR software first. This seems to be one of those times. If that still doesn't work, then you might need to contact the Help Desk to get your license figured out. Link to comment Share on other sites More sharing options...
Timothy Posted October 30, 2021 Author Share Posted October 30, 2021 (edited) I did restart it several times and nada. Also, tried calling help desk and it said they're closed today. This is getting pretty frustrating as I was planning on doing sequences this weekend and need that for my new mega tree. Edited October 30, 2021 by Timothy Link to comment Share on other sites More sharing options...
Don Posted October 30, 2021 Share Posted October 30, 2021 You might need to contact the help desk then. https://helpdesk.lightorama.com Link to comment Share on other sites More sharing options...
Don Posted October 30, 2021 Share Posted October 30, 2021 Check your email. Response might be in spam. Link to comment Share on other sites More sharing options...
Timothy Posted October 30, 2021 Author Share Posted October 30, 2021 Maybe the problem is e-mails not matching up. I bought the S5 Pro with my amazon e-mail but the superstar using my personal e-mail... Link to comment Share on other sites More sharing options...
Don Posted October 30, 2021 Share Posted October 30, 2021 That's exactly it. You should already have an email. Link to comment Share on other sites More sharing options...
Timothy Posted October 30, 2021 Author Share Posted October 30, 2021 Got it working. Thanks! Link to comment Share on other sites More sharing options...
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