wrohdejr Posted October 8, 2021 Share Posted October 8, 2021 I am Using HU 5.6.6 pro, usb 458-h (red) with pixie2d -v3. My network is on com3 auxB non enhanced. I load the HU and auto configure and then refresh the unit and the system finds my Pixie. I can turn on the lights with light mode and pixel console. To run the Pixie using S5 with the lights on I have to have enhanced mode turned in the network settings. So I go to the network settings and enable enhanced mode speed is set to 500k and lights don't work. I go back to HU and now it can not find the Pixie it comes up as unknown device and I get a errot that says unable to open devices file error permission denied. If I go back to network setting and turn enhanced off and refresh the HU it finds the pixie just fine. There are no other devices on the com because I just got the pixie last year and I wanted to test and make sure it works before installing on the house. The pixie did have firmware 1.04 and I have updated it to 1.07. I am lost, please help!! The only thing I can think of is the USB 458-h is from 2017 and not compatible with enhanced setting. I have purchased 2 more from LOR with overnight to see if this solves the problem. Link to comment Share on other sites More sharing options...
wrohdejr Posted October 8, 2021 Author Share Posted October 8, 2021 The error is code 5 in the comlistener. Any one know what code 5 is? Link to comment Share on other sites More sharing options...
Mr. P Posted October 8, 2021 Share Posted October 8, 2021 Update the firmware, I think the newest is somewhere around v1.07 now. Link to comment Share on other sites More sharing options...
wrohdejr Posted October 8, 2021 Author Share Posted October 8, 2021 12 minutes ago, Mr. P said: Update the firmware, I think the newest is somewhere around v1.07 now. I did update the pixie to 1.07 still not working as soon as i click enhance network. Link to comment Share on other sites More sharing options...
Orville Posted October 9, 2021 Share Posted October 9, 2021 (edited) You state you are using "autoconfigure" in the HU, correct? Never use Auto-Configure, use the drop-down box to select the appropriate Comm Port your red adapter was set at when you installed it. And don't use autoconfigure, that can mess things up sometimes. Most of us will recommend NOT using that option in the HU, because it may be setting your Comm Port incorrectly. If this is happening, this is why it isn't finding your controller. And you need to set the Comm port for the pixies, as well as which network {Aux B in your case} and enhanced, as well as speed in the network config software as well, it also must match exactly in your sequences to function correctly! Good Luck! Edited October 9, 2021 by Orville Link to comment Share on other sites More sharing options...
dibblejr Posted October 9, 2021 Share Posted October 9, 2021 (edited) 1- open the pixie and remove any jumper on JP4 and JP5 if one exists . ensure there is a jumper on JP2 2- turn off all dip switches unless this is the LOR singing quartet 3- update your software 4- ensure you are on the correct comm port 5- once yoi find the controller in yoir HU ensure to set the unit ID to whatever it is sup to be 6- in the HU under the “ configuration tab” 7- select the “CCR / Pixie” Config tab 8- ensure the logical resolution is set to 50 and ensure your color order and pixel per port is set See if that works for you and please update us. JR Edited October 9, 2021 by dibblejr Link to comment Share on other sites More sharing options...
wrohdejr Posted October 10, 2021 Author Share Posted October 10, 2021 8 hours ago, dibblejr said: 1- open the pixie and remove any jumper on JP4 and JP5 if one exists . ensure there is a jumper on JP2 2- turn off all dip switches unless this is the LOR singing quartet 3- update your software 4- ensure you are on the correct comm port 5- once yoi find the controller in yoir HU ensure to set the unit ID to whatever it is sup to be 6- in the HU under the “ configuration tab” 7- select the “CCR / Pixie” Config tab 8- ensure the logical resolution is set to 50 and ensure your color order and pixel per port is set See if that works for you and please update us. JR I have attached a photo of how the unit was sent to me from Light O Rama. Please verify that jumper settings are correct. Link to comment Share on other sites More sharing options...
dibblejr Posted October 10, 2021 Share Posted October 10, 2021 10 hours ago, wrohdejr said: I have attached a photo of how the unit was sent to me from Light O Rama. Please verify that jumper settings are correct. Remove the jumper from JP5 - its in the shadow of the poer supply in your pic. If you plan on daisy chaining this to other controller , place that jumper on the JP2 jumper pins (use the two pins closest to the JP2 JR Link to comment Share on other sites More sharing options...
wrohdejr Posted October 10, 2021 Author Share Posted October 10, 2021 7 hours ago, dibblejr said: Remove the jumper from JP5 - its in the shadow of the poer supply in your pic. If you plan on daisy chaining this to other controller , place that jumper on the JP2 jumper pins (use the two pins closest to the JP2 JR I moved the jumpers now I am having a different issue. I changed my 2 controllers unit ID to 0A and 0C which works fine until they are unplugged as soon as I plug them back in they are reset to unit ID 01. Any suggestions as to why the pixie2D isn't saving the Unit ID change after the power is unplugged? Link to comment Share on other sites More sharing options...
dibblejr Posted October 10, 2021 Share Posted October 10, 2021 (edited) 3 minutes ago, wrohdejr said: I moved the jumpers now I am having a different issue. I changed my 2 controllers unit ID to 0A and 0C which works fine until they are unplugged as soon as I plug them back in they are reset to unit ID 01. Any suggestions as to why the pixie2D isn't saving the Unit ID change after the power is unplugged? Turn off the dip switches. From LOR they are set to unit ID 1. Just flip the one that is different from the others then in HU change the unit IDs again. Exit out of HU and then restart and search to ensure they took affect. Step 2 in my previous post. JR Edited October 10, 2021 by dibblejr Link to comment Share on other sites More sharing options...
dibblejr Posted October 10, 2021 Share Posted October 10, 2021 (edited) The #8 dip switch is on. My eyes are getting old. LOL. Turn that off and the unit ID issues will be solved. JR Edited October 10, 2021 by dibblejr Link to comment Share on other sites More sharing options...
wrohdejr Posted October 10, 2021 Author Share Posted October 10, 2021 35 minutes ago, dibblejr said: The #8 dip switch is on. My eyes are getting old. LOL. Turn that off and the unit ID issues will be solved. JR I just saw that as well. I have flipped the switch and testing now. 1 Link to comment Share on other sites More sharing options...
wrohdejr Posted October 11, 2021 Author Share Posted October 11, 2021 1 hour ago, dibblejr said: The #8 dip switch is on. My eyes are getting old. LOL. Turn that off and the unit ID issues will be solved. JR That was it. I thought LOR would have sent it so you can assign an ID and not default to 01. But it all works now so far. Link to comment Share on other sites More sharing options...
TheDucks Posted October 11, 2021 Share Posted October 11, 2021 13 minutes ago, wrohdejr said: That was it. I thought LOR would have sent it so you can assign an ID and not default to 01. But it all works now so far. You CAN use the switches for any address. The chart is in the back of the Manual if you are not adept at Hex. It has to be set to something for you to start out. Basic can only do 01 or 02, while a Pixie2 can be run on a Basic License, it can't do Enhanced mods Link to comment Share on other sites More sharing options...
dibblejr Posted October 11, 2021 Share Posted October 11, 2021 20 minutes ago, wrohdejr said: That was it. I thought LOR would have sent it so you can assign an ID and not default to 01. But it all works now so far. Turning off the dip switch and setting it in HU is much less problematic. You won’t have to open the controller every time you want to change the unit ID Those little screws are a pain JR Link to comment Share on other sites More sharing options...
Jimehc Posted October 11, 2021 Share Posted October 11, 2021 Or you can set it with the Dip Switches and be done with it... My thinking is - How many times do you need to change the unit ID, like never... Link to comment Share on other sites More sharing options...
TheDucks Posted October 11, 2021 Share Posted October 11, 2021 7 minutes ago, Jimehc said: Or you can set it with the Dip Switches and be done with it... My thinking is - How many times do you need to change the unit ID, like never... 👍 My controllers Move to their Seasonal prop (Most do duty in the same location for Halloween and Xmas). I just add The Mega Tree controllers for Xmas Link to comment Share on other sites More sharing options...
dibblejr Posted October 11, 2021 Share Posted October 11, 2021 (edited) 37 minutes ago, Jimehc said: Or you can set it with the Dip Switches and be done with it... My thinking is - How many times do you need to change the unit ID, like never... That’s not true. LOL Many of us have a lot of controllers and being the difference of props between holidays we change unit IDs as needed. It doesn’t matter how many times YOU may think it would be to be a hassle but if it’s 150 deg or hotter in my attic the last thing I want to do is climb in the attic to change a unit ID! JR Edited October 11, 2021 by dibblejr Link to comment Share on other sites More sharing options...
Orville Posted October 11, 2021 Share Posted October 11, 2021 18 hours ago, dibblejr said: That’s not true. LOL Many of us have a lot of controllers and being the difference of props between holidays we change unit IDs as needed. It doesn’t matter how many times YOU may think it would be to be a hassle but if it’s 150 deg or hotter in my attic the last thing I want to do is climb in the attic to change a unit ID! JR 19 hours ago, Jimehc said: Or you can set it with the Dip Switches and be done with it... My thinking is - How many times do you need to change the unit ID, like never... And if you happen to lose any of those little screws, you may never find it{them} that dropped into the earth, never to be seen again. Leaving a loose lid, if controllers are outside would not be a good thing either. They may have a seal in them, but that seal isn't much good if there are screws missing! And especially if you had to get on a ladder to change a unit ID because you forgot to reset it before you placed it there, no fun at all when that happens! And I change my controllers ID's around sometimes too, depending on time of year and where they'll be used, so being able to use the HU and change them on the fly is much easier than opening them up. And as you add or remove controllers, you may need to re-think how you've ID'd them, so I'd never say no one ever doesn't change them at some point in their display. Why would you need to remove a controller? For repairs, if needed, or they got damaged in such a way they no longer function, I had a lightning strike take out 3 of my RGB Controllers and even some strands of RGB lights that were attached to them, so those units were ID'd as 03, 04 and 05 that I used year round for my ramp/walkway lighting, fortunately I had some extras, so I re-ID'd Controllers #'d 0A, 0B and 0C to those I had lost. Then I had to re-ID my Pixie2D's {LOR Singing Trees}, because my ID numbers were now out of sequence and the controller numbers were above what I had, so I had to renumber those units. I'd never say "you never need to change a unit ID", just too many factors will sometimes require an ID change of one or multiple controllers at some point. Link to comment Share on other sites More sharing options...
dibblejr Posted October 12, 2021 Share Posted October 12, 2021 (edited) Ask my buddy that. Friday night he had a glitch somewhere/ somehow and 9 of his unit IDs changed. He cannot climb up a ladder. Imagine if he didn’t take my advice and used the dip switches to set his unit IDs. JR Edited October 12, 2021 by dibblejr Link to comment Share on other sites More sharing options...
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