RouthHurwitz Posted October 6, 2021 Share Posted October 6, 2021 I upgraded to the latest release 5.6.6 and have run into a problem. Has anyone had this happen? Trying to open last year's S4 version of my files (LMS) and the program S5 locks up. I was able to do this in the last release, but not the 5.6.6 release. I was working on upgrading my files to S5 and hit a snag. I have reloaded. and repaired my installation with no luck. I have tried multiple LMS files from last year with the same result. Any guidance is appreciated. THX Link to comment Share on other sites More sharing options...
MattBrown Posted October 6, 2021 Share Posted October 6, 2021 When you say "the last release", what version was that? Could you just reinstall that version? Link to comment Share on other sites More sharing options...
RouthHurwitz Posted October 6, 2021 Author Share Posted October 6, 2021 The last release installed on my machine was 5.6.4. I went ahead and loaded 5.6.6 and worked on other things like my previews and layout and new songs before looking to convert last year's show from S4 to S5. While running the 5.6.4 version I did upgrade two songs so I know it worked then and I can go back a version, but I always like to take advantage of the new features. I can go back a version I just don't like losing features as LOR adds them.(LOL) Any other ideas as to why this might be happening? Link to comment Share on other sites More sharing options...
PhilMassey Posted October 6, 2021 Share Posted October 6, 2021 I just tried to open an LMS file from 2018 and it opened fine in 5.6.6. Uninstall S5, delete the LOR folder in Programs x86, Reboot and reinstall a fresh download of 5.6.6. 1 Link to comment Share on other sites More sharing options...
MattBrown Posted October 6, 2021 Share Posted October 6, 2021 8 hours ago, RouthHurwitz said: The last release installed on my machine was 5.6.4. I went ahead and loaded 5.6.6 and worked on other things like my previews and layout and new songs before looking to convert last year's show from S4 to S5. While running the 5.6.4 version I did upgrade two songs so I know it worked then and I can go back a version, but I always like to take advantage of the new features. I can go back a version I just don't like losing features as LOR adds them.(LOL) Any other ideas as to why this might be happening? You could attach a problem sequence to a help desk ticket and we can investigate. Be sure to reference this forum topic. Link to comment Share on other sites More sharing options...
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