purdurnr Posted April 12, 2021 Share Posted April 12, 2021 Is there a step required to have the shared motion effects populate in my install? I have nothing in "LOR Shared Favorites". There is an xml file in the iternal directory. Is this a permissions issue or a step still remains? Thanks, Kyle Link to comment Share on other sites More sharing options...
PhilMassey Posted April 12, 2021 Share Posted April 12, 2021 You need 5.6 to get the new motion effects. Your profile says 5.2. Link to comment Share on other sites More sharing options...
purdurnr Posted April 13, 2021 Author Share Posted April 13, 2021 Sorry... updated my profile. I am 5.6 and saw it at Summit so am going through the notes I have. No LOR Shared Favorites in my folders. Link to comment Share on other sites More sharing options...
PhilMassey Posted April 13, 2021 Share Posted April 13, 2021 The shared favorites show up in the Motion Effects editor favorites window in the lower center of the ME. They are not in your LOR folders. Link to comment Share on other sites More sharing options...
MattBrown Posted April 13, 2021 Share Posted April 13, 2021 The download file should be at "\Light-O-Rama\LORInternal\Downloads\MotionEffects\LORFavorites.xml". Its size should be 11K or so. If the file is there, then please create at help desk ticket, zip up the LORFavorites.xml file, and attach the zip file to the ticket. We will be happy to try and resolve it. Thanks! Link to comment Share on other sites More sharing options...
basis21b Posted April 13, 2021 Share Posted April 13, 2021 I had typed up a response to this thread that looked like below: It appears I have the same issue. The LOR Shared Favorites does not have an icon to expand the folder. Help Desk ticket was created. After creating the ticket I found a way to resolve the problem for my machine. I added what I experienced to the ticket I created. I'll let the developers determine root cause and provide a proper solution. Link to comment Share on other sites More sharing options...
MattBrown Posted April 13, 2021 Share Posted April 13, 2021 We experienced a server issue which was just now fixed. 1) the Sequencer caches online files for 24 hours, so Motion Effect favorites won't automatically refresh on your PC until tomorrow. A work-around is to delete the "\LORInternal\Downloads\MotionEffects\LORFavorites.xml" file before opening the Sequencer. 2) in Preview Design, there are "Refresh" buttons for dialogs that display online content. The content of these dialogs won't automatically refresh until tomorrow; however, if the you press the Refresh button, it will update immediately. Sorry for the confusion. Link to comment Share on other sites More sharing options...
hasslerk Posted April 13, 2021 Share Posted April 13, 2021 Never knew of this feature (LOR shared favorites)...will have to check it out. And love the new waveform in 5.6 ME. Link to comment Share on other sites More sharing options...
ebrown1972 Posted April 13, 2021 Share Posted April 13, 2021 3 hours ago, MattBrown said: We experienced a server issue which was just now fixed. 1) the Sequencer caches online files for 24 hours, so Motion Effect favorites won't automatically refresh on your PC until tomorrow. A work-around is to delete the "\LORInternal\Downloads\MotionEffects\LORFavorites.xml" file before opening the Sequencer. 2) in Preview Design, there are "Refresh" buttons for dialogs that display online content. The content of these dialogs won't automatically refresh until tomorrow; however, if the you press the Refresh button, it will update immediately. Sorry for the confusion. Thanks Matt. Those are some really cool effects! Link to comment Share on other sites More sharing options...
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