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LOR 16x25 Pixie Tree Freezing


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I've got a 16x25 pixie tree that keeps freezing during my show. I originally had it on the same network as my other 48 channels but now I have it on its own network with the HS 485 connector and it is still doing it. When it happens, the red light in the pixie8 controller goes out completely. Sometimes it lasts all night and sometimes for only a song or two. Any ideas? Thanks in advance!

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1 hour ago, NewBraunfelsLights said:

I've got a 16x25 pixie tree that keeps freezing during my show. I originally had it on the same network as my other 48 channels but now I have it on its own network with the HS 485 connector and it is still doing it. When it happens, the red light in the pixie8 controller goes out completely. Sometimes it lasts all night and sometimes for only a song or two. Any ideas? Thanks in advance!

I wonder if it is Windows USB port power management.  In the device manager: right click the USB Hub ( mainly the ones used by LOR): Properties: If it has a Power Management Tab, Go there: remove the tick Allow...

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2 hours ago, TheDucks said:

I wonder if it is Windows USB port power management.  In the device manager: right click the USB Hub ( mainly the ones used by LOR): Properties: If it has a Power Management Tab, Go there: remove the tick Allow...

I will check that when I get home, thank you!

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10 hours ago, TheDucks said:

I wonder if it is Windows USB port power management.  In the device manager: right click the USB Hub ( mainly the ones used by LOR): Properties: If it has a Power Management Tab, Go there: remove the tick Allow...

Well that didn't solve the issue unfortunately, thank you for the suggestion though!

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  • 2 weeks later...

Just to add closure to my topic - My pixel tree started freezing more every night it seemed like so I opened a ticket with LOR and after giving them all of the details they decided the Pixie8 controller had an issue. They sent me another controller and I have had zero issues since installing it! 

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