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Controller not recognized


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I have gone in to the hardware utility and the controller is not found. Unit ID is set to 01 on the controller. I unplugged it, set it to 00 and then powered it back up to reset the hardware and then set it back to 01 with no luck. Any suggestions? The status light goes solid when I pull up the hardware utility so there seems to be some communication but it never finds it. 

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1 hour ago, jstein said:

I have gone in to the hardware utility and the controller is not found. Unit ID is set to 01 on the controller. I unplugged it, set it to 00 and then powered it back up to reset the hardware and then set it back to 01 with no luck. Any suggestions? The status light goes solid when I pull up the hardware utility so there seems to be some communication but it never finds it. 

What controller model?

Have you tried another CAT5 cable?

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