kj11856 Posted November 20, 2020 Share Posted November 20, 2020 I have a mega tree with 16 strips of 100. Problem I’m having is 3/4 of the strings are coming in white and will stay on. Even after the sequence has ended. I have checked all the settings. Even installed the jumper for pixels. Is my pixie 16 board damaged ? Link to comment Share on other sites More sharing options...
k6ccc Posted November 20, 2020 Share Posted November 20, 2020 Do you mean that 3/4 of each of all 16 strings, or 3/4 of the strings (i.e. 12) are all white? That seems odd. What kind of strings? Link to comment Share on other sites More sharing options...
kj11856 Posted November 20, 2020 Author Share Posted November 20, 2020 12 of them are all white They are the common Chinese bullet style WS2811 pixels. Right now I have the controller plugged in and connected to the comm listener. All the strips are off but send a sequence to the controller and they come on white and stay on even after the sequence has ended. Link to comment Share on other sites More sharing options...
k6ccc Posted November 20, 2020 Share Posted November 20, 2020 If you move strips around, does the white strips follow the physical strips or the port that the are plugged into? Link to comment Share on other sites More sharing options...
kj11856 Posted November 20, 2020 Author Share Posted November 20, 2020 No they are on pixel mounting strips. Link to comment Share on other sites More sharing options...
k6ccc Posted November 20, 2020 Share Posted November 20, 2020 No, I mean if for example, if strips 1-12 are white and 13-16 are OK. If you swap the plug between strings 12 and 13, does the problem stay with the port on the Pixie or does the problem stay with the strip of pixels. That determines if it is a controller issue of a pixel problem. Link to comment Share on other sites More sharing options...
kj11856 Posted November 20, 2020 Author Share Posted November 20, 2020 Ok. I’m checking the strips. I have a sequence running to test the tree. They all were white until I unplugged each connector to the board and plugged it back in. Now they are working fine. I’m assuming I have a bad pixie Link to comment Share on other sites More sharing options...
k6ccc Posted November 20, 2020 Share Posted November 20, 2020 I would be leaning towards agreeing with you. I would open a help desk ticket. Link to comment Share on other sites More sharing options...
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