jg2770 Posted November 16, 2020 Share Posted November 16, 2020 My pixie16d has port 12 staying on. I have tried the rest on the board. Port stays on even when i'm in the hardware utility and when i'm running test. Do I need to reload the firmware. Thanks Jason Link to comment Share on other sites More sharing options...
TheDucks Posted November 16, 2020 Share Posted November 16, 2020 Pixies ports are Data streams (The +12 is always on). Move the STRING to another port and see if it still stays on. OTOH if you had a CMB24 (DUMB RGB) and one color stayed on, that would be a bad Mosfet Link to comment Share on other sites More sharing options...
jg2770 Posted November 16, 2020 Author Share Posted November 16, 2020 ok will check that when i get home. Link to comment Share on other sites More sharing options...
TheDucks Posted November 16, 2020 Share Posted November 16, 2020 (edited) 52 minutes ago, jg2770 said: ok will check that when i get home. Did you build this (attach the connectors)? Check the Data wire is in the correct slot AND the insulation is NOT under/in the clamp Edited November 16, 2020 by TheDucks Link to comment Share on other sites More sharing options...
jg2770 Posted November 16, 2020 Author Share Posted November 16, 2020 yes will double check that thanks Link to comment Share on other sites More sharing options...
jg2770 Posted November 16, 2020 Author Share Posted November 16, 2020 The Ducks I moved the light string from port 12 a couple of others and lights would stay on. I put the other string on port twelve and the lights where out. Since doing this port 15 has a section of lights staying on now. Is the light strings bad. they are brand new. Link to comment Share on other sites More sharing options...
k6ccc Posted November 16, 2020 Share Posted November 16, 2020 If the problem moves with the strings, then it is a string problem. One of the more common failure mode of 2811 pixels is that all pixels downstream of the bad pixel are either dead or full white. Link to comment Share on other sites More sharing options...
dibblejr Posted November 16, 2020 Share Posted November 16, 2020 (edited) 19 minutes ago, jg2770 said: The Ducks I moved the light string from port 12 a couple of others and lights would stay on. I put the other string on port twelve and the lights where out. Since doing this port 15 has a section of lights staying on now. Is the light strings bad. they are brand new. Try a factory reset. 1- Plug unit in 2- Status Indicator solid or flashin (doesntt matter) push the white button and continue to push it 3- Continue pushing button- unplug 4- Cotinue pushing button - plug in and when the unit flashes release the button Test again New pixels will sometimes be bad. However since you built the controller yourself I am thinking you may have also wired the pixels. If you did check your wires. Update us once you do the factory reset and test. JR Edited November 16, 2020 by dibblejr Link to comment Share on other sites More sharing options...
jg2770 Posted November 16, 2020 Author Share Posted November 16, 2020 i have tried the reset a couple of times no improvement. there is 100 pix on each port. port 12 all the pixils are on except the first one. on port 12 the last 33 or 34 are on. i also updated the firmware from 1.04 to 1.06. Link to comment Share on other sites More sharing options...
dibblejr Posted November 17, 2020 Share Posted November 17, 2020 (edited) 4 hours ago, jg2770 said: i have tried the reset a couple of times no improvement. there is 100 pix on each port. port 12 all the pixils are on except the first one. on port 12 the last 33 or 34 are on. i also updated the firmware from 1.04 to 1.06. Is that during a show or only a HU test? How many other controllers do you have? How many other controllers are on that network? Did you buy the pixels with pigtails or did you do the work? Check the green connector on that strand to ensure 1- the wires are seated properly and not under the metal plate they get sandwiched between and 2- no strands touching another wire. Do you have a new string or strip that you can test with. Earlier you said you swapped ports and the problem went with it, if I recall. If that is the case its lights or that connector. JR Edited November 17, 2020 by dibblejr Link to comment Share on other sites More sharing options...
jg2770 Posted November 17, 2020 Author Share Posted November 17, 2020 thanks for your help I did swap pig tails and the lights stayed on. I have come to the conclusion it is the light string. i ordered two new strings. should have them in a couple of days. will let you know what happens. I do have 22 controllers on my Aux A network. I bought the light strings from holidaycoro with their pigtails. i did reinsall the wires to the green connector and reseated them on the board. The lights stay on all the time in test except pixle 1 and during the show they did not work at all except pixle 1. Link to comment Share on other sites More sharing options...
TheDucks Posted November 17, 2020 Share Posted November 17, 2020 1 hour ago, jg2770 said: thanks for your help I did swap pig tails and the lights stayed on. I have come to the conclusion it is the light string. i ordered two new strings. should have them in a couple of days. will let you know what happens. I do have 22 controllers on my Aux A network. I bought the light strings from holidaycoro with their pigtails. i did reinsall the wires to the green connector and reseated them on the board. The lights stay on all the time in test except pixle 1 and during the show they did not work at all except pixle 1. I bet Pixel 1 's output is Bad on the string. If out of warranty, just chop it out and splice the old pigtail onto the former Node 2 (will now be Node 1) Different issue: 22 PIXIES on a single Red Network (Maybe, if they were all Pixie 2 ) Link to comment Share on other sites More sharing options...
jg2770 Posted November 17, 2020 Author Share Posted November 17, 2020 i will try that Link to comment Share on other sites More sharing options...
TheDucks Posted November 17, 2020 Share Posted November 17, 2020 31 minutes ago, jg2770 said: i will try that I changed my mind a bit. Can you make Pix 1 turn on using HU? It becomes a cr*p shoot: Bad out Pix 1 or Bad in Pix 2 . (so far I have batted 500 on my fails. Only, mine have been No Lights. Stuck color is easy: The node) Link to comment Share on other sites More sharing options...
jg2770 Posted November 17, 2020 Author Share Posted November 17, 2020 ok. my string is stuck on blue. Link to comment Share on other sites More sharing options...
TheDucks Posted November 17, 2020 Share Posted November 17, 2020 1 minute ago, jg2770 said: ok. my string is stuck on blue. You missed the (recent order) email from HC. Their New strings do Blue when no data (only power) Link to comment Share on other sites More sharing options...
jg2770 Posted November 17, 2020 Author Share Posted November 17, 2020 i must of. I looked on their website did not see anything about that. Link to comment Share on other sites More sharing options...
jg2770 Posted November 18, 2020 Author Share Posted November 18, 2020 I got new strands today put them on and works ok. No port 13 is staying on partial the last 36 nodes stuck on blue. can run a test from HU and will run pattern but when it gets to the blue lights they just stay blue. tried the rest. I guess i got a batch of bad strands. Link to comment Share on other sites More sharing options...
jg2770 Posted November 18, 2020 Author Share Posted November 18, 2020 Ok i figured it out. strings where bad. found the bad node and cut it out of the string. all working good . Thanks for everyones input. Link to comment Share on other sites More sharing options...
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