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Software can’t find the DMX dongle

Calhoun lights

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Not sure which topic this should be under. Using advanced 4.2.something software. Controllers are 2 16 channel residential units connected to usb to dongle,  e1.31 line from pc to alphapix 4, and 1 DMX 3 channel controller connected from pc to usb dongle. Hope that makes sense, everything worked, I took all the Christmas props down, but use the controllers to run my landscape lighting. The lights from the 3 channel controller stop working, now when I look at network preferences, the DMX tab, there’s no adapter listed. The protocol drop down has several choices.  Device manager shows the adapter is on comm 3, I also download and installed the driver for the dongle. Lights on the end of the dongle, one is steady and other is blinking. Lights work from the controller test buttons. I’m out of ideas, seems like the only thing left to try is a new dongle. But would like a expert opinion. Thanks Bob

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