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Motion effects not playing

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I have an 8 ribbon CCR-II tree running off a pixie 8 v 1.09 controller.  I updated all software and versions available (running 5.3.12 pro version).  Some animations will work on the tree, but some others will not (right now trying to run meteor and snowflake effect and nothing happens).  I've had a multitude of issues with my whole entire light setup this year, but I got most of it figured out and this still lingers.  Would like to get some sort of show up before christmas!  If anyone has any ideas I would appreciate it!

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