jgcorl Posted December 15, 2019 Share Posted December 15, 2019 So I posted before about a power supply issue to my pixie 8 controller, but it did not fix my issue. Right now when I run a sequence through my controller, ports 1-4 light up correctly, but ports 5-8 only light up the first 3 pixels in the strand. I have 2, 200W power supplies, each feeding one side of the controller. I tried resetting my controller and putting the latest firmware on it, but it still does the same thing. Not sure if it is a faulty card, or if something is wired incorrectly. I cannot attach a picture, because the file is too large. If you need to see the picture of my card, please message me. Any help is appreciated, I almost got through all my bugs with updating my show and christmas is 10 days away! Link to comment Share on other sites More sharing options...
Vince4xmas Posted December 15, 2019 Share Posted December 15, 2019 Do all the pixels work when you press the test button on the Pixie8? Link to comment Share on other sites More sharing options...
jgcorl Posted December 15, 2019 Author Share Posted December 15, 2019 Yes. They also run just fine from the HU. Link to comment Share on other sites More sharing options...
Vince4xmas Posted December 15, 2019 Share Posted December 15, 2019 Are you running from PC or Show Director with SD Card? What version LOR? S5.3.12 Pro? Link to comment Share on other sites More sharing options...
jgcorl Posted December 15, 2019 Author Share Posted December 15, 2019 PC with 5.3.12 pro version Link to comment Share on other sites More sharing options...
Vince4xmas Posted December 15, 2019 Share Posted December 15, 2019 Is the Pixie8 on an enhanced 500K network? You uisng the "red" hi-speed LOR adapter? Link to comment Share on other sites More sharing options...
jgcorl Posted December 15, 2019 Author Share Posted December 15, 2019 Yes Link to comment Share on other sites More sharing options...
Vince4xmas Posted December 15, 2019 Share Posted December 15, 2019 In the preview for the props connected to the Pixie8, are all channel sequential in hexadecimal? Link to comment Share on other sites More sharing options...
jgcorl Posted December 15, 2019 Author Share Posted December 15, 2019 The card is registered as unit 9 (confirmed on HU). I put the prop as a 180 tree and it automatically read 9, 0A-0F and 10. I set it to recognize as rgb pixels with no motion effect rows. They are ccrII ribbons. Link to comment Share on other sites More sharing options...
Vince4xmas Posted December 15, 2019 Share Posted December 15, 2019 Hmm....can you attach a screen shot of the prop configuration? Link to comment Share on other sites More sharing options...
jgcorl Posted December 15, 2019 Author Share Posted December 15, 2019 Link to comment Share on other sites More sharing options...
Vince4xmas Posted December 15, 2019 Share Posted December 15, 2019 That looks correct. So the first 4 strands run the sequence perfectly? Link to comment Share on other sites More sharing options...
jgcorl Posted December 15, 2019 Author Share Posted December 15, 2019 They light up as they should, yes. I have not tried any motion effects yet. But the first 4 light up just fine. I attached a picture of the other night when I was trying things out. Link to comment Share on other sites More sharing options...
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