yldjack Posted December 1, 2019 Share Posted December 1, 2019 been having problems since I tried to do Halloween show it ran for 2 days np then no communication to the controllers, I checked all cable connections everything was good so I ordered a new 485 plugged it in and worked for 2 days went to help desk they had no answers so they sent it to engineering they had nothing either so they sent me a new one I also ordered a new highspeed 485 now Christmas is here started my set up a little every night running each night until tonight same thing com port is open cant run so I switch out to the highspeed 485 just to 1 controller PUFF magic white smoke. I have been running LOR for 9 years now I us a XP laptop that is stand alone no internet only used to run my shows I have gone thru 4 USB 485 where is my problem is my laptop doing this Link to comment Share on other sites More sharing options...
TheDucks Posted December 1, 2019 Share Posted December 1, 2019 First question (since you have years of LOR under your belt): What changed or was added that was not there previous years. (and what controllers are on the failing network) Do check the USB ports have only 5V +/- .25V (I can't imagine just the ports with issues as 5V is used thru out the mainboard ) Link to comment Share on other sites More sharing options...
yldjack Posted December 1, 2019 Author Share Posted December 1, 2019 (edited) Halloween I ran 1 16ch and 2 - cmb24 for my dumb leds I had to change ends on cat5 I'm an electrician and used test equipment to test cables after adding new ends nothing other than that new from Christmas the 16 ch I used for Halloween is not hooked up yet I have 2 16 ch and 4 cmb24 now was ready to add the other 16 ch al controllers laptop 3" away from first controller Edited December 1, 2019 by yldjack Link to comment Share on other sites More sharing options...
TheDucks Posted December 1, 2019 Share Posted December 1, 2019 1 hour ago, yldjack said: Halloween I ran 1 16ch and 2 - cmb24 for my dumb leds I had to change ends on cat5 I'm an electrician and used test equipment to test cables after adding new ends nothing other than that new from Christmas the 16 ch I used for Halloween is not hooked up yet I have 2 16 ch and 4 cmb24 now was ready to add the other 16 ch al controllers laptop 3" away from first controller You have to have a controller out there that has something seriously wrong (leakage getting onto 4+5) LOR uses the blu-whi pair for RS485 signal There is another pair with 9V to power ELL or similar accessories. If this was a Desktop PC, I might guess Ground loop from a missing Green ground. Someone has not connected a Ethernet switch to you network chain? That would do it (and probably hurt some controllers.) 568 A or B normally leaves the blue pair free ( I believe it was intended to share with a POTS line), But POE equipment has made use of all 4 pair, so I have no clue to what happens. POE can supply up to 15W at 48V Link to comment Share on other sites More sharing options...
yldjack Posted December 2, 2019 Author Share Posted December 2, 2019 i'm going to make a patch cord to check on leaking voltage I disassembled a 485 they only use 3 wires to the cat5 jack no ethernet has been hooked to a controller will any usb to 485 work ? jw Link to comment Share on other sites More sharing options...
yldjack Posted December 4, 2019 Author Share Posted December 4, 2019 (edited) I'm running 2 different types of controllers I have 3) CMB-24-d-6v and I have 3) CTB16pcg3 I have taken some voltage readings through the CAT5 ( T3 is green/white, T4 is blue, T5 is blue/white & T6 is green ) no other pair or wire showed any voltage CMB-24 all boards showed same results T3-T6 = 9v T3+ T3-T4=6v T3+ T3-T5= 6v T3+ T4-T5= 0v T4-T6= 0v T5-T6= 0v CTB 16 all boards showed same results T3-T6= 9v T3+ T3-T4= 5v T3+ T3-T5= 7v T3+ T4-T5=2v T4+ T4-T6+ 2v T4+ T5-T6=0v I'm figuring snice they all read the same this must be normal I have ordered a min dir. don't want to plug it in and fry it Edited December 4, 2019 by yldjack Link to comment Share on other sites More sharing options...
TheDucks Posted December 4, 2019 Share Posted December 4, 2019 (edited) Those sound normal. That leaves: there is a Voltage difference FROM your PC to controller. The current path is NOT the NORMAL(those you measured) VERY DANGEROUS , do not attempt if you do not have the needed skills Do You have a "Ground buster" (3 prong to 2 prong adapter with the green tab/ground wire removed? One at a time, all Network cable removed. Isolate the ground to each controller (CTB 16 will need 2 busters). Measure AC volts (start at line vale if not auto-ranged) Measure to a Known good ground from the Green wire terminal in the controllers, There should be no voltage (low volts scale) I keep thinking there is a mis-wired POWER circuit, causing voltage to use the network cable (thus the dongle), as a path Edited December 4, 2019 by TheDucks Link to comment Share on other sites More sharing options...
yldjack Posted December 4, 2019 Author Share Posted December 4, 2019 35 year electrician good call looks like my 12vdc power supply has a leak of 40v 😲 this is inside the house and not on a GFI but aren't the 12v boards isolated from the line voltage been thinking maybe 2 different problems I have had (4) 485 go bad only (1) smoked gotta get the show up and running if I don't use the 2 cbm-24 inside think the min-dir will work Link to comment Share on other sites More sharing options...
TheDucks Posted December 4, 2019 Share Posted December 4, 2019 17 minutes ago, yldjack said: 35 year electrician good call looks like my 12vdc power supply has a leak of 40v 😲 this is inside the house and not on a GFI but aren't the 12v boards isolated from the line voltage been thinking maybe 2 different problems I have had (4) 485 go bad only (1) smoked gotta get the show up and running if I don't use the 2 cbm-24 inside think the min-dir will work 50+ Years as a Senior Electronics Tech. anything from 5VDc to 480V 3phase :;) I've had 10A contactors blow up in my face (the Breaker I toggled was in fron (saved my face), My ear rang for days. There is some de-noise coupling components between Earth (green) and the DC-. Who knows what some of these $30 PSU's did. You might have had a double failure. Link to comment Share on other sites More sharing options...
jfuller8400 Posted December 4, 2019 Share Posted December 4, 2019 I had something similar to this happen to me with a CMB24D a couple of years ago. Smoked two black USB adapters before I finally found it. Turned out one of the mounting screws I used for the PS extended a bit to far into it and touched something it shouldn't have. I have no idea how or what it contacted or why it caused the weird voltage on the control lines (or even how it managed to create a pathway) but once I removed and replaced the screws, everything went back to normal. Link to comment Share on other sites More sharing options...
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