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Bad pixel?


Star Lord
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New pixel tree from LOR.  One of the strips on the pre-assembled pixel tree will not light past the red light on the string (pictured below).  I have all strings set to light up 100% white.  Is the pixel string bad\defective?

 

James

badpix.png

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2 hours ago, Star Lord said:

New pixel tree from LOR.  One of the strips on the pre-assembled pixel tree will not light past the red light on the string (pictured below).  I have all strings set to light up 100% white.  Is the pixel string bad\defective?

That is a fairly common failure mode for pixels.  Very likely a bad pixel.  After doing the test JR suggested, if the problem stays on the same pixel, contact LOR - they will take care of you.

 

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