Raine Posted December 15, 2018 Share Posted December 15, 2018 After opening the visualizer and selecting a new file, I put in the picture and save as "2019 Visualizer" and the visualizer just shuts down. I've uninstalled the software and reinstalled to no avail. Any troubleshooting tips? Thank you! Raine Link to comment Share on other sites More sharing options...
PhilMassey Posted December 15, 2018 Share Posted December 15, 2018 (edited) Check the size of the picture, The max simulation size is 2500 x 2500 . Try reducing the picture to 2500 or less. You may want to make fit your screen size anyway. Another possibility might be a video driver update. Visualizer sometimes has issues with older versions of Open GL drivers. If that doesn't work, try deselecting advanced rendering in the comm ref tab of file/options. If it isn't selected, try it. Final thought, try reinstalling your current S4 software version, or perhaps the latest 4.4.2 if your license allows Edited December 15, 2018 by PhilMassey Link to comment Share on other sites More sharing options...
Raine Posted December 15, 2018 Author Share Posted December 15, 2018 Thanks Phil, I did resize the photo down and deselect the advanced rendering. Still crashes. The laptop is brand new, so I can't imagine the drivers are old. Any other tips? Link to comment Share on other sites More sharing options...
Raine Posted December 15, 2018 Author Share Posted December 15, 2018 ...just for fun, I tried to use a blank background and that shuts down as well. Link to comment Share on other sites More sharing options...
PhilMassey Posted December 15, 2018 Share Posted December 15, 2018 Can't hurt to check the graphics drivers. Check on the laptop manufacturer’s website. Try the S4 repair option in the installer., Always backup your data first, just in case. Link to comment Share on other sites More sharing options...
Hile Lights Posted December 25, 2018 Share Posted December 25, 2018 I’m having the same issue as well. Link to comment Share on other sites More sharing options...
dibblejr Posted December 25, 2018 Share Posted December 25, 2018 4 hours ago, Hile Lights said: I’m having the same issue as well. 5.0 - No Visualizer as we are discussing here. Yours is called "preview" I believe. JR Link to comment Share on other sites More sharing options...
dibblejr Posted December 25, 2018 Share Posted December 25, 2018 All S4 or below users, click on the control panel and ensure your "Use LOR Visualizer" is checked. Also in SE go to "play" and ensure your "control visualizer" is also checked. JR Link to comment Share on other sites More sharing options...
dragracer57 Posted November 3, 2019 Share Posted November 3, 2019 I'm having the same issue. Were you ever able to resolve this? Link to comment Share on other sites More sharing options...
dibblejr Posted November 4, 2019 Share Posted November 4, 2019 Anyone above still having problems in S4 Visualizer. If you can open the vis and keep it open Go to "file" "Options" "Com/ Ref" Read the Advanced Rendering statement at the bottom. Try unchecking or checking that box. FWIW- mine has always been checked and I have no vis problems JR Link to comment Share on other sites More sharing options...
dibblejr Posted November 4, 2019 Share Posted November 4, 2019 12 hours ago, dragracer57 said: I'm having the same issue. Were you ever able to resolve this? Please read my below statement JR Link to comment Share on other sites More sharing options...
Mscannic Posted November 12, 2019 Share Posted November 12, 2019 I have the same issue too! Reset all graphics drivers but still crashes my machine...I have to start and hit F12 on boot sequence and run a quick diagnostics and exit out after a few minutes then it seems to work sometimes...JR i'll try your note! Hopefully it will resolve it! 1 Link to comment Share on other sites More sharing options...
edpete97 Posted November 25, 2019 Share Posted November 25, 2019 I was able to solve the issue by adding a permissions group called "Everyone" to the Visualizations folder and giving it full permissions. Link to comment Share on other sites More sharing options...
Rhizzlebop Posted October 6, 2022 Share Posted October 6, 2022 On 11/25/2019 at 6:55 PM, edpete97 said: I was able to solve the issue by adding a permissions group called "Everyone" to the Visualizations folder and giving it full permissions. Can you elaborate what you mean by adding a folder somewhere and permission group? I'm having this issue on S4 right now. Thanks Link to comment Share on other sites More sharing options...
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