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Lights wont work using simple show builder or hub


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I downloaded the new software thinking this would help but I still cant get my xmas lights to work on simple show builder and I also tried the hub. I get a blue and white light bulb on the bottom right and the sound comes on for the song but not the lights. My lights and sound work when I play them from sequence editor. I am using all pixels but that shouldn't matter as I haven't had a issue last year. I have one of the newest updates on my controller box. I am also using my computer to program my display. Any help would be appreciated. thanks. 

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