Jeffery m Posted December 7, 2017 Share Posted December 7, 2017 Ok guys still have not been able to have a show yet.Why?First off two of my controllers cant be found in HU so I took one of my cat5s off another controller that is found put it on those still not found.Problem#2 when I play a song from my show and/or do a test inHU 40% of my lights wont come on or one minute they do then the next time they dont come on.Here is a example.mmmmm,y#6 controller6.1-6.8 is six bellagio poles that mirror each other and when I turn them on one pole might have channels 1-3-5 out but the third pole has channels2-4-6 out all wired together like I said thoughts advice please Link to comment Share on other sites More sharing options...
dibblejr Posted December 7, 2017 Share Posted December 7, 2017 What controllers? What version software? Normally this will be a problem with your configuration/ network pref. JR Link to comment Share on other sites More sharing options...
Jeffery m Posted December 7, 2017 Author Share Posted December 7, 2017 they are all used and all ctb16s most have the green light and a couple have the red lightI dont know how totell what version I have total newbie here.I had some one else ask me to send them one of my sequences to check if it was the config they said everything looked good Link to comment Share on other sites More sharing options...
Jeffery m Posted December 7, 2017 Author Share Posted December 7, 2017 I bought the software this year right after Christmas Link to comment Share on other sites More sharing options...
Jeffery m Posted December 7, 2017 Author Share Posted December 7, 2017 what do u mean by network preference Link to comment Share on other sites More sharing options...
greenie95125 Posted December 7, 2017 Share Posted December 7, 2017 How many controllers? Green light means it's on a network, but that doesn't mean it's not mis-configured. Remove all of your controllers except one and start from there. Once you see the first controller in the HU start adding others. -Mike Link to comment Share on other sites More sharing options...
greenie95125 Posted December 7, 2017 Share Posted December 7, 2017 2 minutes ago, Jeffery m said: what do u mean by network preference One of the utilities that comes with the software is called Network Preferences. Link to comment Share on other sites More sharing options...
Jeffery m Posted December 7, 2017 Author Share Posted December 7, 2017 I already did that it finds 8 out of 10 Link to comment Share on other sites More sharing options...
dibblejr Posted December 7, 2017 Share Posted December 7, 2017 16 minutes ago, Jeffery m said: they are all used and all ctb16s most have the green light and a couple have the red lightI dont know how totell what version I have total newbie here.I had some one else ask me to send them one of my sequences to check if it was the config they said everything looked good red light = gen 2 green LED = gen 3 Do you have the rs485 adapter? You have to set them up in HU Since used you don't even know if they work properly Your license and software version can be seen when you open LOR SE JR Link to comment Share on other sites More sharing options...
dibblejr Posted December 7, 2017 Share Posted December 7, 2017 You have configuration problems, no matter what the other person is telling you! JR Link to comment Share on other sites More sharing options...
Jeffery m Posted December 7, 2017 Author Share Posted December 7, 2017 adapter yes I set them all up in HU found 8 out of 10 Link to comment Share on other sites More sharing options...
Jeffery m Posted December 7, 2017 Author Share Posted December 7, 2017 I am a slow typer cant answer you fast enough Link to comment Share on other sites More sharing options...
greenie95125 Posted December 7, 2017 Share Posted December 7, 2017 1 minute ago, Jeffery m said: I already did that it finds 8 out of 10 Wow... total newbie and you are starting of with TEN controllers? Nothing like jumping in head first. I've had issues with the actual jack on the controller coming loose, so that could be what's going on with the 2 you can't see. A red light would be a symptom of that. Try wiggling the jack and see if the green light comes on or flickers. -Mike Link to comment Share on other sites More sharing options...
Jeffery m Posted December 7, 2017 Author Share Posted December 7, 2017 So if I do have config problems what would I do Link to comment Share on other sites More sharing options...
dibblejr Posted December 7, 2017 Share Posted December 7, 2017 As mentioned above, no matter what you think you did you need to start over, from scratch. Determine your license level first. Different levels enable you to use a different number of controllers. This isn't your first day here, so slow down take a breath and start anew. JR Link to comment Share on other sites More sharing options...
Jeffery m Posted December 7, 2017 Author Share Posted December 7, 2017 no the red light is just the color of the led light Link to comment Share on other sites More sharing options...
cdlouke Posted December 7, 2017 Share Posted December 7, 2017 Really sounds like a configuration issue to me also. Did u go into HU and assign each controller a separate # Link to comment Share on other sites More sharing options...
Jeffery m Posted December 7, 2017 Author Share Posted December 7, 2017 License level is advanced Link to comment Share on other sites More sharing options...
dibblejr Posted December 7, 2017 Share Posted December 7, 2017 As far behind as I am right now whats another 30 mins. PM me a # and I will call you. JR 1 Link to comment Share on other sites More sharing options...
Jeffery m Posted December 7, 2017 Author Share Posted December 7, 2017 yes each one has a different unit ID Link to comment Share on other sites More sharing options...
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