Not Controlling Lights

[Matt T]

I get the following error:

"Connection to the LOR control Panel has been lost" No Longer controlling lights. The control panel is running and the error will not clear.  Thanks for your help

 

 

[dibblejr]

Please fill out your profile to include your software version or at least post the version and more specifics.

You may get more replies.

Thank you

JR

[Matt T]

I am using 4.3.24 PRO. Last year I used a 16 AC controller with the basic software and everything was great. To enhance the display, I just bought the LOR plug and play pixel tree (pixie 8 controller). So connecting just the pixel tree, I cam control in with the hardware test, but cannot with the pixel editor. I did have the control panel running and set the network config according to the manual. I just don’t get what could be wrong. I am sure I messed up something somewhere. Thanks for your help

[Dennis Laff]

Do you have the network that the pixie 8 controller is on, set in network preferences to enhanced.

[Matt T]

Yes, in network config it is set to enhanced

[SPaschall]

Close it down, open the control panel, open PE then make sure control lights is checked.

SPaschall

[Matt T]

Thanks to everyone. Reloading and restarting control panel and then pixel editor worked. Thanks again