Dennis Laff Posted April 6, 2016 Share Posted April 6, 2016 What you say is true but before he can use X lights or lor he needs to be able to setup the controller first and he does not know how to get to E -682 configuration page Link to comment Share on other sites More sharing options...
k6ccc Posted April 6, 2016 Share Posted April 6, 2016 ZVACMAN, if you can't get this figured out, PM me a phone number and when it works to call and I'll walk you through it. It's really not that hard... Link to comment Share on other sites More sharing options...
Dennis Laff Posted April 6, 2016 Share Posted April 6, 2016 your a good man K6 Link to comment Share on other sites More sharing options...
zvacman Posted April 6, 2016 Author Share Posted April 6, 2016 Thank you everyone for your input and suggestions. I found a manual on Sandevises home page today and printed it out. I'll read though it after work and see if it helps. @Jim, thank you and I might take you up on that. I did find last night that my computer IP address is the same as the controller except the last 3 digits. The controller ends in 206 and my computer is 107. I was under the impression that if the first 6 digits were the same that they should play nice. Am I supposed to download something from Sandevises before connecting the E682? As soon as I plug the controller in my laptop has no access to the Internet. Z Link to comment Share on other sites More sharing options...
k6ccc Posted April 6, 2016 Share Posted April 6, 2016 No, you don't need to download any software from the SanDevices website to configure the E682. It is a web interface, so whatever your browser of choice is will work. Your IPs should be fine. The numbers separated by periods (normally spoken as "dot") are properly called octets (because they are decimal representations of 8 bits of data). In most home type LANs the first three octets need to be the same, and the last octet needs to be unique for every device on that LAN. So, for example, my E1.31 LAN is all 192.168.131.nnn, and the last octets are .2 and .3 for the smart network switches,12 for the server, .21 for the show computer, .91-94 for the Christmas only E682 & E6804s, .98-99 for the year round E6804 SanDevices controllers, and .241 for a dumb network switch. If I connect my laptop to that LAN, it's 192.168.131.199 Link to comment Share on other sites More sharing options...
zvacman Posted April 8, 2016 Author Share Posted April 8, 2016 Well my situation just keeps getting worse. Jim (k6ccc) was kind enough to talk to me last night for 2 hours trying to work my way through getting the E682 to connect to the computer (thanks again Jim) but unfortunately to no avail. I decided today that I would try to power up my second E682 and connect it to the computer but it doesn't power up correctly at all. So back in the workshop to try and get the first controller to connect. I have tried to set up a static IP address that matches the default address of 192.168.1.206 that the controller has. As soon as I plug the cat5 into the laptop my wireless goes offline. Does anyone know why this would happen? Am I missing something when I am trying to set up the static address? I really want to get the connection issues resolved before spending a bunch of time sequencing pixels. Help, Thanks. Z Link to comment Share on other sites More sharing options...
TonyD Posted April 8, 2016 Share Posted April 8, 2016 Yes that is pretty much the default action on laptops, only 1 network is active - either wireless or wired. Try plugging your controller into the wireless router instead of the computer. You can't use a "normal" cat5 cable to connect 2 devices together (although some newer devices can sense this situation and compensate. You'd need a crossover cable in some cases to directly connect the controller to the laptop. What are you trying to set up the static IP on, the controller or the laptop? Link to comment Share on other sites More sharing options...
zvacman Posted April 8, 2016 Author Share Posted April 8, 2016 I just read that laptops do this for power management and that it can be changed by accessing the advanced settings in BIOS? I'm running windows 8 by the way. Z Link to comment Share on other sites More sharing options...
greenie95125 Posted April 8, 2016 Share Posted April 8, 2016 43 minutes ago, TonyD said: Yes that is pretty much the default action on laptops, only 1 network is active - either wireless or wired. Not exactly true, Tony. That's exactly how I keep my E1.31 traffic separate from my home network. My E1.31 traffic is ethernet, and my main network is wireless. Both are happily running on the same laptop, but each using a different subnet. Probably not an ideal setup, but it works. Mike Link to comment Share on other sites More sharing options...
zvacman Posted April 8, 2016 Author Share Posted April 8, 2016 Greenie: What did you change your subnet to? My wireless goes offline as soon as I plug my controller or network switch into the ethernet port. Z Link to comment Share on other sites More sharing options...
greenie95125 Posted April 8, 2016 Share Posted April 8, 2016 (edited) 1 hour ago, zvacman said: I have tried to set up a static IP address that matches the default address of 192.168.1.206 that the controller has. Are you trying to assign the same ip to both the sandevice and the computer? If so, that will not work. You'll get a conflict. Kinda like 2 people having the same phone number. The default ip for the sandevice is 192.168.1.206 so assign your computer to 192.168.1.207 or any number besides 206. Then try to connect to the sandevice by typing 192.168.1.206 into a browser's address bar. ...answering your follow-up question: Quote What did you change your subnet to? My wireless goes offline as soon as I plug my controller or network switch into the ethernet port. In my case, my ethernet subnet is 192.168.1... and my wireless subnet is 192.168.0.... Mike Edited April 8, 2016 by greenie95125 Link to comment Share on other sites More sharing options...
zvacman Posted April 8, 2016 Author Share Posted April 8, 2016 My computer is set to 192.168.1.107 the E682 is set to 192.168.1.206. My biggest problem as far as I can see is that the wireless goes offline as soon as I plug ANYTHING into the ethernet jack on the laptop. Z Link to comment Share on other sites More sharing options...
TonyD Posted April 8, 2016 Share Posted April 8, 2016 2 hours ago, greenie95125 said: Not exactly true, Tony. That's exactly how I keep my E1.31 traffic separate from my home network. My E1.31 traffic is ethernet, and my main network is wireless. Both are happily running on the same laptop, but each using a different subnet. Probably not an ideal setup, but it works. Mike Yep, sorry i meant to add that you might have to change that in the bios or maybe network settings in order to keep both on, not that it wasn't possible at all. Link to comment Share on other sites More sharing options...
greenie95125 Posted April 8, 2016 Share Posted April 8, 2016 1 hour ago, zvacman said: My computer is set to 192.168.1.107 the E682 is set to 192.168.1.206. My biggest problem as far as I can see is that the wireless goes offline as soon as I plug ANYTHING into the ethernet jack on the laptop. Z Well your ip addresses seem to be set up properly, but why your laptop is dropping the wireless connection is a mystery to me. I would try a support ticket wit the laptop mfgr at this point. Like Tony says, maybe there's a setting in the bios hat needs to changed? Mike Link to comment Share on other sites More sharing options...
greenie95125 Posted April 8, 2016 Share Posted April 8, 2016 13 hours ago, zvacman said: My computer is set to 192.168.1.107 the E682 is set to 192.168.1.206. My biggest problem as far as I can see is that the wireless goes offline as soon as I plug ANYTHING into the ethernet jack on the laptop. Z I found this online... give it a try. I don't remember having to do this though: Quote The trick is to change the network card priority so that the wireless connection remains active when a wired connection is made. The first step is to get to the "Control Panel > Network and Internet > Network and Sharing Center" page. On the left side of that page, click the link "Change adapter settings". This should bring you to the "Control Panel > Network and Internet > Network Connections >" page. Select the wireless connection, right-click "Properties", and provide an admin password (if necessary). This should bring you to a dialog box named [wireless connect name] Properties". In the list box titled "This connection uses the following items:", scroll down to "Internet Protocol Version 4 (TCP/IPv4)" and select it. The "Properties" command button will enable; click it. This should bring you to a dialog box named "Internet Protocol Version 4 (TCP/IPv4) Properties". Click the "Advanced" command button. This should bring you to a dialog box named "Advanced TCP/IP Settings". Near the bottom of the dialog box, there should be a check box named "Automatic metric". Uncheck it. That will enable a text box named "Interface metric". Fill in a number. It needs to be larger than 1 (reserved for loopback) and the number you choose for the wired network (see below). Click three "OK" command buttons to return to the "Control Panel > Network and Internet > Network Connections >" page. Repeat the above for the wired connection: Select the wired connection, and right-click "Properties" to get to the [wired connection name] Properties" dialog box. Select the IPv4 list entry and click "Properties", and on the next dialog box click "Advanced". Again Uncheck "Automatic metric", and fill in a number in the "Interface metric" box. It needs to be larger than 1 but smaller than the number you chose above. Link to comment Share on other sites More sharing options...
zvacman Posted April 8, 2016 Author Share Posted April 8, 2016 Greenie: Thanks for the tip, but unfortunately it didn't work. I am getting closer to throwing in the towel on the RGB/Pixels. I think I've tried just about everything and nothing is doing the trick. Keep an eye on the coffee shop, you all might see some screaming good deals on a pretty substantial amount of stuff. Z Link to comment Share on other sites More sharing options...
greenie95125 Posted April 9, 2016 Share Posted April 9, 2016 22 hours ago, zvacman said: My computer is set to 192.168.1.107 the E682 is set to 192.168.1.206. My biggest problem as far as I can see is that the wireless goes offline as soon as I plug ANYTHING into the ethernet jack on the laptop. Z Let's back up a second. Have you been able to get to the configuration page of the e682? If you're connecting it via ethernet, then it doesn't matter if the wireless drops out (for now). Let's go one step at a time, and see if we can get you going. Like I said, I was pulling my hair out over this exact same stuff a year ago. It wasn't until mid-summer until I thought I finally had a solid grasp of this RGB stuff. Mike Link to comment Share on other sites More sharing options...
k6ccc Posted April 9, 2016 Share Posted April 9, 2016 I spent two hours on the phone with Mike on Wednesday evening going over all of this. It looks like he has a problem with the E682 that he was testing with. Could not ping the E682 nor connect to the config page I suggested that he needed to call Jim at SanDevices. I agree that the WiFi turning off when a LAN cable is plugged in is not the root of his problem. Sent from my XT1080 using Tapatalk Link to comment Share on other sites More sharing options...
Dennis Laff Posted April 9, 2016 Share Posted April 9, 2016 in his first post he said he built the E-682 "s maybe he needs to go back and check his work . Link to comment Share on other sites More sharing options...
zvacman Posted April 9, 2016 Author Share Posted April 9, 2016 I can't get the config page up on either of my E682 controllers. And now to add insult to injury I did a restore to put all of the settings I have been messing with back to where they were I lost LOR AND all of my sequences. My license key won't even work to reload LOR. The fire sale is on the horizon. Z Link to comment Share on other sites More sharing options...
zvacman Posted April 9, 2016 Author Share Posted April 9, 2016 I went through and double checked all of the solder points today. All good and no bridges. Meter tested everything that I could all good. All of the LED's on the board are acting as they should. I'm at a loss. Z Link to comment Share on other sites More sharing options...
saxon Posted April 9, 2016 Share Posted April 9, 2016 shot in the dark, hows your patch cable? regular, proven, working cable? maybe change that. If not, I would do what Jim said and contact Jim @ sandivices. I bet he can figure it out or have you send them back for repairs. Link to comment Share on other sites More sharing options...
greenie95125 Posted April 9, 2016 Share Posted April 9, 2016 22 hours ago, zvacman said: My computer is set to 192.168.1.107 the E682 is set to 192.168.1.206. My biggest problem as far as I can see is that the wireless goes offline as soon as I plug ANYTHING into the ethernet jack on the laptop. Z Check your jumpers... carefully. Is the EEPROM jumper to the right of the CPU in the lower position? That was my problem last year with similar symptoms. I was ready to send it back to Jim for repair, and he told me to check my jumpers. He was right and problem solved. Mike Link to comment Share on other sites More sharing options...
zvacman Posted April 9, 2016 Author Share Posted April 9, 2016 Mike: Sorry for being so stupid. The CPU is the largest chip on the board right? There are 3 pins sticking up above it toward the right side of it. I have the jumper on the two pins closest to the chip. Z Link to comment Share on other sites More sharing options...
Dennis Laff Posted April 9, 2016 Share Posted April 9, 2016 Did you ever recycle thru the default IP address to verify your on the one you think is the default one Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now