gemba Posted December 2, 2015 Share Posted December 2, 2015 On two of my 14 files, Superstar stops working and I get this message when I try to export.SuperStar File has stopped workingHow do I fix this? Link to comment Share on other sites More sharing options...
BrianBruderer Posted December 2, 2015 Share Posted December 2, 2015 What version are you running? email the superstar file to brian@superstarlights.com and I will take a look at it. The superstar file will end with .sup and will be at: c:/ (your lightorama folder) / superstar / sequences 1 Link to comment Share on other sites More sharing options...
gemba Posted December 2, 2015 Author Share Posted December 2, 2015 What version are you running? email the superstar file to brian@superstarlights.com and I will take a look at it. The superstar file will end with .sup and will be at: c:/ (your lightorama folder) / superstar / sequencesI sent it to you. Link to comment Share on other sites More sharing options...
gemba Posted December 2, 2015 Author Share Posted December 2, 2015 24_CCR v3.10.0.6 Link to comment Share on other sites More sharing options...
BrianBruderer Posted December 2, 2015 Share Posted December 2, 2015 I got the file, thank you. I exported it without an error. If you update to the current version (4.2.10) it should work for you. Or if your current license only supports you up to a certain version, update to the most recent one you can and see if the problem goes away. Link to comment Share on other sites More sharing options...
gemba Posted December 2, 2015 Author Share Posted December 2, 2015 Do I update at superstar or at lightorama? Link to comment Share on other sites More sharing options...
BrianBruderer Posted December 2, 2015 Share Posted December 2, 2015 Update at lightorama. Superstar will come down with the rest of the LOR programs. Link to comment Share on other sites More sharing options...
gemba Posted December 3, 2015 Author Share Posted December 3, 2015 It worked just fine after that. Thank You. Link to comment Share on other sites More sharing options...
BrianBruderer Posted December 3, 2015 Share Posted December 3, 2015 Good! Link to comment Share on other sites More sharing options...
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