tjflory Posted July 6, 2015 Posted July 6, 2015 These folks did not send me what I ordered.They admitted their error.They offered a (very) small partial refund.I asked them to send the correct items and I offered to return the incorrect ones.I asked for a refund and again offered to return the incorrect items.They stopped responding. The matter is in claim status with Paypal. T
Mr. P Posted July 6, 2015 Posted July 6, 2015 Can never go wrong with PayPal, you will get your refund.
tjflory Posted July 6, 2015 Author Posted July 6, 2015 Can never go wrong with PayPal, you will get your refund.Sounds good. I have never had to do a claim. T
tjflory Posted July 10, 2015 Author Posted July 10, 2015 Well... Paypal wants me to return the items to CHINA which will cost 2/3 of what I paid already for the wrong items. I am not happy with paypal or Kutop International. T
dougd Posted July 10, 2015 Posted July 10, 2015 What did you get in error, maybe someone else might want them?
plasmadrive Posted July 12, 2015 Posted July 12, 2015 Well... Paypal wants me to return the items to CHINA which will cost 2/3 of what I paid already for the wrong items. I am not happy with paypal or Kutop International. Ttell PP that you would be happy to send them back at the expense of the vendor who made the mistake. Their mistake is not something you are willing to pay for. Explain that this is not a part gone bad.. but a screwup
tjflory Posted July 24, 2015 Author Posted July 24, 2015 Here's the final verdict: Kutop refused to send my property or refund my money. Paypal said they would refund my money but I had to return the error items with tracking. It wouldhave cost 42 dollars to ship to china. Bottom line: Paypal does not refund return shipping for non Ebay purchases. BEWARE! T
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