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Ray Wu Delivery


ed26105

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Anyone had a problem with Ray Wu deliveries?  He asked for an extension on an order, which I granted.  Then he asked for another extension at the 11th hour.  I couldn't get to computer to extend time, so he sent me a tracking number.  The tracking number is for a package going to another address, not to me. So now it shows my order has shipped, but not to me.

This happened last year as well.  He gave wrong tracking number.  Can't imagine why he didn't get the package re-routed.   I think he is buying time by sending me wrong tracking number.  Seems silly to remake the order and give someone else a free order.

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He just shipped me my order 3 weeks later than promised.  He appologized and accepted responsibility for being late... that is all well and good but it really screwed up my scheduling..  he said he ran out of 12v WS2811 strips. 

 

I still order from him because I like what he does for us.... but it does kinda tick me off about being so late. 

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Never had an issue.

I have not ordered this year yet. Hate to hear that delays may occur.

I have had issues with fedex in China. So I ship dhl. But sounds like Ray is at fault. Not good.

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For mine Ray was for sure at fault.  He uses DHL but he didn't get the package to them until today.  Should have been here 3 weeks ago....

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Sometimes things are out of his control...it's not a perfect world..here or in China...

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Just received an order from him this week.   Took about a week to fill, then a couple weeks getting through Chinese customs.     He's been pretty reliable for me.

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I had this same issue with Ray a year and a half ago. He stalled at first then said that the production was running behind. Then sent me different tracking numbers on 2 different occasions. I knew he was stalling but I couldn't do much about it. He had my money after all.

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Did a small test order with him last fall. After no shipping notice a week after ordering, notified him and her shipped the order.  

Ordered one 5m rgb strip and it was working sporatically whilel testing it. Finally stopped working when one of the solder connection came apart.


At that point, was needing a quantify of strips and decided to go with a U.S. dealer's pre-sale. Payed more but have better options  I believe in sending back defective items. Maybe the next 12 strips from ray would be problem free but a bad first strip was not comforting.

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