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No LOR light bulb but the listener won't stop


plasmadrive
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well I just had the listener not want to go away.  The light bulb icon was not there yet the listener was on.  I closed it a few times but it kept coming back, of course.  I could not get the red bulb icon to show itself. I had to go into task manager and shut down the process to get it to stop. 

 

Then and only then could I restart it. and unload it.  Never had that happen before.. anyone know why that happened?

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You have to "Unload" lightorama, not just close it, if that's what is going on


What's the listener?

That's the program the control panel launches if you are using a pixel tree or pixel controller...E1.31 type things

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That's the program the control panel launches if you are using a pixel tree or pixel controller...E1.31 type things

 

Thanks. Not using those which explains why I didn't know of the "listener". I wonder if there is a modification with this option for my wife. LOL 

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Go to the ProgramFiles directory of the C:\ drive. Then under Lightorama, find LORmonitor.exe. Launch it, this is the control panel. It should appear in the task bar, far right side. Right Click on it, if you see it. If you don't, is there a small arrow, pointing to the left there, if so left click that arrow so that it expands the task bar items. Again, look for the light bulb, any color.

 

You may have to reinstall the software as whole but if so, please make sure you copy all of your sequences, audio and etc...to another location, BEFORE, you reinstall, just to be safe.

Edited by dgrant
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I have had the same problem. The listener would not close and for fear of a problem I left it. So, am I understanding that I should "unload LOR" ? I was going to try that, but was apprehensive.

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Unload from the command, just stops the listener program and the show player. You just as easily restart it by launching the control panel, then tell it to run a show either via the calendar or Show on Demand. If a show is already scheduled, it'll take care of itself and "should" automatically connect to the com port(s) and listener program will start up if you are using any E1.31 things.

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Same issue, light bulb was visible for a few days with my show running and now its gone.  Opened the LORmonitor.exe and the bulb did not reappear nor was it hiding.  Only way I can get the program to unload and the control panel bulb to show back up in my task bar is to do a shut down of the computer. Show is still running fine however inconvenient to shut down to gain access to the control panel functions.  Could be a Windows 8 issue or I'm missing something obvious.

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Same issue, light bulb was visible for a few days with my show running and now its gone.  Opened the LORmonitor.exe and the bulb did not reappear nor was it hiding.  Only way I can get the program to unload and the control panel bulb to show back up in my task bar is to do a shut down of the computer. Show is still running fine however inconvenient to shut down to gain access to the control panel functions.  Could be a Windows 8 issue or I'm missing something obvious.

I just shut down LOR in the Task Manager and restarted it.   I am using Windows 7 Pro and this has only happened a couple of times that I know of for me. 

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Another thought is down in the bottom right corner of the taskbar, there's a small up pointing arrow. Left clicking that, should pop up a small container of other icons such as the printer, AV and other programs running. I'm wondering if the light bulb is in there?

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Just do a full reinstall of the software or open a ticket with the help desk...I'm now thinking its a system registry value that didn't get written and even though I can probably locate it for you, that's a dangerous area to mess with if you don't know precisely what you are doing in there.

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Go to the ProgramFiles directory of the C:\ drive. Then under Lightorama, find LORmonitor.exe. Launch it, this is the control panel

 

This is not correct.  The LOR Control Panel's executable file is called "LORTray.exe" (might show up for you as just "LORTray").  LORMonitor.exe is the Show Player, not the Control Panel.

 

Back to the original issue: If I'm understanding correctly, you would kill the Comm Listener, but it would immediately come back? First, how did you kill it? Via Ctrl-C, or closing it with the "X" in the upper right corner, or what? Second, the fact that it came back makes me strongly suspect that the LOR Control Panel actually WAS running (the LOR Control Panel is what tells the LOR Comm Listener to start up, and if it notices the Comm Listener is not running but should be, it will automatically restart it).  Is it possible that the light bulb icon was hidden in the system tray? Windows doesn't necessarily show all system tray icons.  There may be an arrow that (if you click on it) shows the "hidden" system tray icons.

 

Otherwise, if this happens again, please check Windows Task Manager and see if the Control Panel is running or not (it will show up on the "Processes" tab as LORTray.exe).

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This is not correct.  The LOR Control Panel's executable file is called "LORTray.exe" (might show up for you as just "LORTray").  LORMonitor.exe is the Show Player, not the Control Panel.

 

Back to the original issue: If I'm understanding correctly, you would kill the Comm Listener, but it would immediately come back? First, how did you kill it? Via Ctrl-C, or closing it with the "X" in the upper right corner, or what? Second, the fact that it came back makes me strongly suspect that the LOR Control Panel actually WAS running (the LOR Control Panel is what tells the LOR Comm Listener to start up, and if it notices the Comm Listener is not running but should be, it will automatically restart it).  Is it possible that the light bulb icon was hidden in the system tray? Windows doesn't necessarily show all system tray icons.  There may be an arrow that (if you click on it) shows the "hidden" system tray icons.

 

Otherwise, if this happens again, please check Windows Task Manager and see if the Control Panel is running or not (it will show up on the "Processes" tab as LORTray.exe).

Bob,

 

The Listener came back each time because the control panel was running.  I used the "x" in the corner to attempt to close the listener thinking maybe just a fluke that it stayed on.  I didn't know about Ctrl-C.  The icon was not in the system tray.  I looked there and it was not to be seen... It was though the icon just disappeared.  In the task manager the control panel was indeed running, this is how I had to shut it down since I had no icon to shut it down with. 

It has not happened since or prior.  I am thinking just a fluke of some kind. 

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