CCF loses signal at roughly same point in sequence

[flyinbyu20]

Hello-
  After only owning the color cosmic floods for 4 months and light o rama tech support absolutely useless, I am hoping someone on here can help.  I have not had any issues till late, with the 8 lights of the CCF working just fine.  Now I find myself having issues with the signal.  The red light on the circuit board will go out roughly at the same points in my sequence...and either stay out until i unplug the lights and plug back in, or in some cases just goes out momentarily and then starts flashing again and then goes solid and continues on just fine.  I was gone on vacation and everything was shut down.  When I came back to start to finish working on my show, this happened so I do not know what caused it.

Any thoughts?? 

[flyinbyu20]

what makes it more odd is if I start the sequence close to where I know it will go out, it works fine.  If I start it an additional 10 seconds back or so, it will lose signal at the same part.

[Don]

Just FYI - Cosmic Color Floods and the 10watt LED Floods are two different products.

 

I agree with what was said in the ticket. That's not something that's usually a hardware issue. If something is going out at the same time, it's usually a sequence issue. I would have liked to have seen a copy of the verifier results, though.

 

That said, it looks like they are taking care of you with a RMA.

[flyinbyu20]

Thanks don for clarifying.  But why would the sequence cause the unit to lose power?  It seems to do it when I set all 8 to off for a few seconds before sending another signal to them, but only at specific spots in the sequence.  I then have to unplug the unit, count to atleast 5, plug it back in, and the light comes back on.  If I start the sequence close to the outage area, it works just fine.  It is only when I back it up, maybe 20 seconds prior.  The only error code I get is 28, that certain channels are not being used (and that is for my DMX lights the motion, I do not use some of them)