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LOR Status shows Disabled


deh45678

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Hi everyone,

 

Had a great first show last year and when I started to dive back in my LOR status shows disabled. Additionally, LOR Sequence editor opens but I'm unable to do anything with it; even close it. Have to go to task manager to close it. I did a double check on my license status and I'm good until October of this year. Any ideas? 

 

So far I've done the following:

 

1. Uninstalled and reinstalled LOR

2. Uninstalled and installed the latest LOR version

 

Thanks everyone,

Evan

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Check the event logs to see if anything is having challenges. I always look at the application log and the system logs.

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So, have you loaded any new programs after your last show? Is your anti-virus software up to date? Cause you have uninstalled and re installed the LOR software. You might need to do the registry clean up via a program on the download page at LOR.

 

It is clear that something happened between now and the last time you used it for the show.

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There is the option also of a System Restore.... Meaning you go back to a date when the system was working, doesn't delete personal files.

The other options:

Malware Bytes.org & Microsoft Security Essentials. No 1 antivirus solution out there can catch them all. :)

 

Kip

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Thanks for the replies. I did check the logs and nothing stood out. It's a corporate laptop.. So I'm guessing the last hot fix killed some process. I can open other programs just fine but not Sequence Editor.. Crazy.. I'll check the registry.. Thanks and let yah know. Might go buy me a cheap laptop that I don't update :)

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in the case of a corporate laptop, there might be a Group Policy that limits what applications can be run.

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Not a good idea to use a corporate computer for anything other than work. Wonder if your company has a policy like mine. Your job could be on the line for misuse of corporate hardware? As you suggested, might be a better idea to do your sequencing on YOUR own equipment. But your a big boy, pick and choose.

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Found the issue.. Ha Ha.. What I thought was odd is how only the Sequence Editor was impacted. So... my issues is the New Sequence/open Sequence window is being displayed off screen. So working on that issue right now.. Fun tracking this issue down.. Ha Ha..

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