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My Walmart experience


TheJackal
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2 days after Christmas, I passed by Walmart and was shocked at what I found left. I bought 91 boxes of mini's, nets, C7 and C9 lights at 50% off. When I went food shopping today, I noticed there was still Christmas stuff still available. So I moved in for a closer look. 75% off everything!! But, what could I possibly find over a week later. Score!! 40 boxes of multi minis and 2 boxes of icicle lights. The lady at the register suggested I bring back the 91 boxes I bought to get the extra 25% refunded. But, would this work you ask? I carried in the store 1 of each I bought, along with a list detailing how many of each (I had them in the car, just in case). She managed to print out the receipts of the purchases from the 27th (I threw mine out) and refund me the 25%.

 

 

****NOTE**** After refunding me the 25%, the manager, who would have to sign off on this, told the lady this is not allowed.....but, since it was already done, let it go. But, nobody else can do this and to pass the information to the other customer service people.

 

I wasn't going to argue with her. But, in hindsight, I would have asked her 'Would it have made a difference if I returned the lights and then repurchased them??

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I was wondering if you gave up on the hobby,  even tried to PM you to see what you were up to with your display.  Post or PM me, I'm curious what you did for a display.  Did you go see Kip's?

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Yep I hit all 3 Walmart's in town and got 250 boxes of lights at 75% off. Red clear and multi colored and then to top it off I found 4 controllers on craigslist for $300.

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... and then to top it off I found 4 controllers on craigslist for $300.

 

Um, that is WAY to good of a deal (at least IMHO).  Perhaps you can post a link to the Craigslist ad and have the fine people here look at it?

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Um, that is WAY to good of a deal (at least IMHO).  Perhaps you can post a link to the Craigslist ad and have the fine people here look at it?

The add is not on craigslist anymore because I bought them. The controllers were all new in 2007. What would you be able to tell about the controllers just by looking at the add?

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The add is not on craigslist anymore because I bought them. The controllers were all new in 2007. What would you be able to tell about the controllers just by looking at the add?

 

The users around here are very good at picking out scammers.  Did you already get the controllers, or are you waiting for them to be delivered?

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That is kind of what I thought. The guy I got them from said the only thing wrong with them is on one of the controllers one of the cat 5 jacks dose not work so he just uses it as the last controller 

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2 days after Christmas, I passed by Walmart and was shocked at what I found left. I bought 91 boxes of mini's, nets, C7 and C9 lights at 50% off. When I went food shopping today, I noticed there was still Christmas stuff still available. So I moved in for a closer look. 75% off everything!! But, what could I possibly find over a week later. Score!! 40 boxes of multi minis and 2 boxes of icicle lights. The lady at the register suggested I bring back the 91 boxes I bought to get the extra 25% refunded. But, would this work you ask? I carried in the store 1 of each I bought, along with a list detailing how many of each (I had them in the car, just in case). She managed to print out the receipts of the purchases from the 27th (I threw mine out) and refund me the 25%.

 

 

****NOTE**** After refunding me the 25%, the manager, who would have to sign off on this, told the lady this is not allowed.....but, since it was already done, let it go. But, nobody else can do this and to pass the information to the other customer service people.

 

I wasn't going to argue with her. But, in hindsight, I would have asked her 'Would it have made a difference if I returned the lights and then repurchased them??

Actually most often when things are MARKED down for "CLEARANCE", they usually, in just about all cases ARE NOT RETURNABLE or REFUNDABLE!  It is a buy as is type deal and once you've bought them, you're stuck with them.   The lady apparently did not know store or company policy on this, someone sure did not train her correctly or she would never have even mentioned doing such a thing.

 

Having worked in retail management, even though you think she didn't get into any trouble, I can assure you she got a little talking to from the manager at the end of her shift for doing what she did.  She may say she didn't, but would you tell the customer you got into trouble after doing that for them?  Not very likely.   And I'm sure management also put her back through some retraining so she doesn't ever do that again, because the next time it could cost her her job.    I know, I've had to fire employees for telling customers to return what they bought on Clearance to get a better deal because things dropped in price another 25% to 40% off.    However, with my being a store manager, it didn't happen, and I apologized to the customer telling them, I'm sorry the item{s} you purchased were on a clearance sale and company policy is no refunds or returns on any clearance item, even if the item turns out to be defective, no refund or return on clearance sales.  The customer would need to take up any defects with the manufacturer of the item{s}.   And the employee definitely got reprimanded and retrained to not do it again.

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  • 3 weeks later...

I've bought 'flats' of LED lights from Walmart over the last several weeks. From 50% to 75% off.

Lots of C7s, C9s, and the 50 pack of White LED's.  yes. FLATS.. Each flat holds between 24-32 boxes. So I think i've bought 6k of LED lights this month from Walmart. Their stockers appreciate they dont have to send them back!

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Being one American who absolutely hates Wal-Mart, I tried out their return policy for 2013.

I purchased 72 boxes of White LED net lights in 2012 after Christmas.

I needed some red LED to  finish my trim.

Four boxes of net lights went in a Wal-Mart bag, I told them I bought too many.

They gave me a gift card, I went to the garden center and traded the gift card for eight boxes of RED 50 count LED.

2012 LED boxes were the same as the 2013 LED boxes the only difference I saw was the copyright date on the bottom.

The UPC's matched and that is all which matters.

 

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Our Walmart is run by a complete moron. The manager put everything at 50% off for 3 days, then wrote all the rest off and removed it all to the back. And the employees wondered why they didnt get a  bonus. My wife works there, she had a hard time explaining to people why they took everything off the shelves. They lost some where in the neighborhood of 25k + in sales.

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We have four Wally World locations within 25 miles of us. None of them has discounted beyond 75% this year and three of the four still have stuff on their shelves as of two days ago.

I did find one manager who still had almost a full end-cap of candy canes and she gave me a very nice deal (not quite 90% off, but real close) to take all of them. (Wound up a little over 200 dozen.) The deal almost blew up over the cherry-flavored ones, though. She really wanted to get rid of them too and I offered her a penny per dozen. She looked at me and said: "are you serious?" I looked at her and smiled and said "No, I was just giving you a hard time. I actually wouldn't want them if they were free."

Edited by George Simmons
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Interesting read. I hear all the time about folks who don't like Walmart, yet they continue to shop there..

Orville, so you fired employees (more than one) for telling a customer to return a clearance item for a better deal? Given that some of these employees may depend on their paycheck to meet their family's financial obligations that seems a bit harsh to me, don't you think?

Greg

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Yeah...

About the candy canes.

This was my first year and we only had peppermint and cherry candy canes.

The cherry candy canes left the bucket four to one over the peppermint.

For 2014 we have some peppermint, but made sure we have plenty of other flavors to please all pallets.

Luckily we were able to score Lifesaver candy canes. Delicious! Now if I can just keep the wife out of the closet.

 

 

Greg,

Wal-Mart is the only store for twenty five miles. :angry:

Then you get to another Wal-Mart. It is sad what Wal-Mart did to the little places.

Here in Western North Carolina, there isn't much and poverty is very high.

Wal-Mart thrives when consumers don't know any better.

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Mike, it was the same when K-Mart first hit the scene, and also for some of the other big retailers. Those were years back, so the publicity as t ohow their employees were treated was no where near what it is now. I can remember an after Christmas sales in a big chain called 2 Guys, where folks were throwing items to other shoppers. It was a madhouse, one I vowed I would never deal with again, and I never did. No black Friday deals for me.

On the food side of things with the mega Tops stores, and Wegmans (up our way), they have similarly impacted the smaller stores who can't compete with their prices.

It won't be very long until internet shopping impacts all of the retail outlets, including the big ones just mentioned..

Greg

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@Greg Young, yes I did, but when corporate gets involved, when they review the stores transactions, I have little choice but to terminate an employee that violated company policy, and it's all in the paperwork an employee signed after hiring to know specific things like taking back and refunding clearance items was a violation.    I always waited until corporate told me that I had to terminate an employee because of that.   But regulations are regulations and even if I may disagree with them, I have to follow corporate policy the same as the next employee or manager.

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I'm sure glad I never shopped at any retail outlet you managed Orv.  I can guarantee you that corporate would have heard loud and clear if I had ever purchased defective merchandise, at any price, and the store wouldn't refund it.

 

I'm with you Greg.  For all the complaints, Wally World still seems to get their share of business.  I can honestly say that I've never been treated poorly or unfairly.  We buy almost all our groceries there.  When the time comes that another store sells groceries for less, we'll switch in a heartbeat. 

 

Seems to me Mike, with the poverty you cite that people would be glad for a place where their money goes farther than anywhere else.  I'm not quite sure what you mean that poor people don't know any better.  We never had much when I was a kid, but my mom sure knew how to stretch a dollar, and she sure knew better than to buy from stores that charged higher prices for the same merchandise.

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