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Cannot control lights using new computer.


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Posted

Hello smart ones...

Everything has been working great and now that I have a dedicated MINI ITX Box built for this years show. My Dell Lattitude running 1.5.0 software works great with the com port but the new MINI ITX with the same serial connection wont find the board..


I know someone else has had this problem. Please help!


Alan!

Posted

Using the Auto Configure Button it does give me an error message.


Port Not Found:
Unable to locate the Light-O-Rama port. Check that the controller is connected and that it is powered on.

Ideas?

Posted

upgrade to 1.6.1 and make sure you have the latest harware utility 1.6.6...you can find them both at the bottom of the LOR support page

Posted

Onboard Serial or LOR USB dongle?

I went and got the drivers for my USB dongle from the website directly and it worked immediately.

Posted

Any chance you can provide that website.

I have been having the same issues on my laptop.

Thanks!!

Harbs

Posted

Dearly Beloved, I read from the Book of Dan, RS485 Adapters Page 9, Chapter 4


The pages that follow are quick instructions to install
the USB device and virtual serial port drivers on your
PC. More detailed instructions, trouble-shooting
information and device drivers are available from the
manufacturer of the USB chipset. If you have problems
with the install, go to http://www.ftdichip.com. Select
documentation and drivers for the VCP (Virtual Com
Port) and for the FT232R chip set.


The site is a little bewildering so go directly to http://www.ftdichip.com/Drivers/VCP.htm and select driver version 2.02.04.
Dowload and unzip the files then install the adapter.
Posted

I'm using an onboard serial port. I'd rather not buy the USB adaptor if I don't have to.

Posted

AlanMChristensen wrote:

I'm using an onboard serial port. I'd rather not buy the USB adaptor if I don't have to.

What happens if you manualy select the port in the Hardware Utility?
Posted

To confirm I have it straight....

Both your PCs have a Serial Port. Everything works on one machine but if you plug the same hardware (same SC485, same CAT5 cable and Same controller) into this other machine you cannot find the controller in the hardware utilty...

If this is true, it sounds like an issue with the serial port on this machine. Do you have anyother "serial" devices that you verify the serial port with?

Posted

I'm going to have to look for an old serial modem or something to test the port. If left with no other alternatives I will go USB.

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