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Video question

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We use video files in our display. I just upgraded my license to current to solve some ccr issues, and now our video files won't play through the show editor. they play fine in the sequence editor, but seem to lose video preference when we put the file in the show editor. Never had that happen before, and stumped me.  We ahve our video's set up on dual screens, running through matrox dualhead2go. Some of our videos are split where each screen plays a different video. that is the reason for the dualhead2go. Anybody have any experience or experiencing problems with video files?

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