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PC not finding controllers on network - Emergency =(


Becky Scott
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I am trying to set up my CCR tree with rope light arch. I have a 3 Cat5 network. Comm 5 is the LOR controller for star. Comm 6 controls the first 6 CCR and Comm 7 controls the last 6 CCR. When I run hardware utility the computer finds all three com ports. However, it does not find all the controllers.

 

What is found:

Comm 5 - LOR controller for star

Comm 6 - 1 unit found (07)

Comm 7 - 0 unit found

 

I have checked all of the cat5 cables between controllers, the network hub (additional usb hub), and power. Everything seems to be in working order. Any suggestions would be greatly appreciated as the display is scheduled to open tomorrow. Thanks in advance

Becky

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HUB?????

You can't use a hub!

Remove the hub and run cable from usb adapter each controller on the network


HUB?????

You can't use a hub!

Remove the hub and run cable from usb adapter each controller on the network

Adapter to controller to controller to controller and so on.

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