redsea300 Posted October 17, 2013 Share Posted October 17, 2013 (edited) Ok So I had a friend put together an old computer he had laying around. I had him install 11 usb for my multiple networks. I downloaded the New s3. Then I ran sequencing editor. I get the attached. Edited October 17, 2013 by redsea300 Link to comment Share on other sites More sharing options...
Don Posted October 17, 2013 Share Posted October 17, 2013 Ok So I had a friend put together an old computer he had laying around. I had him install 11 usb for my multiple networks. I downloaded the New s3. Then I ran sequencing editor. I get the attached.Untitled 1.png Sounds like the software didn't install correctly. I would shut down all LOR programs, then uninstall/reinstall. Link to comment Share on other sites More sharing options...
redsea300 Posted October 17, 2013 Author Share Posted October 17, 2013 Thanks for the fast reply Don. I tried that twice. Link to comment Share on other sites More sharing options...
redsea300 Posted October 17, 2013 Author Share Posted October 17, 2013 It is an older Del machine. here are the specs.Windows XP3.30 GHz512mb of ram36gb hd Link to comment Share on other sites More sharing options...
Don Posted October 17, 2013 Share Posted October 17, 2013 Forgot about this thread. See here. Good information there. Link to comment Share on other sites More sharing options...
redsea300 Posted October 17, 2013 Author Share Posted October 17, 2013 Thanks I will try that. I just deleted LOR and shut computer down and then I will reinstall again and run the Windows clean up Link to comment Share on other sites More sharing options...
redsea300 Posted October 17, 2013 Author Share Posted October 17, 2013 No luck same issue. Should I try uninstall again. Then download an older version then upgrade to the new s3? Link to comment Share on other sites More sharing options...
Don Posted October 17, 2013 Share Posted October 17, 2013 At this point I'd put in a ticket at the help desk. Don't know what's going on with your install. Link to comment Share on other sites More sharing options...
redsea300 Posted October 17, 2013 Author Share Posted October 17, 2013 Thanks for the help. I am thinking I will just go and get a new machine that is up to date instead of this dinosaur. LOL.AgainThanks for the help. I appreciate it.Don C.Have a great night.\ Link to comment Share on other sites More sharing options...
TonyD Posted October 17, 2013 Share Posted October 17, 2013 i'd try downloading the software to something like c:\temp and run the install package from there. Don't do a "run" when downloading the software, do a save to c:\temp and try installing from there. Link to comment Share on other sites More sharing options...
redsea300 Posted October 17, 2013 Author Share Posted October 17, 2013 I saved to a folder in my documents. I am going to try downloading with firefox and not chrome or IE like I have already tried. Link to comment Share on other sites More sharing options...
redsea300 Posted October 17, 2013 Author Share Posted October 17, 2013 I got it to work. I shut off AVAST virus software and downloaded with firefox. ALL is good in my little world.Thanks for all the suggestions.Don C. Link to comment Share on other sites More sharing options...
jerryb721 Posted October 17, 2013 Share Posted October 17, 2013 Avast thinks LORTray.exe has Win32:Evo-gen[susp] and is deleting it, even after re-installing. I had to add it to the do not scan list to get it to work 1 Link to comment Share on other sites More sharing options...
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