Export Problem

[dougd]

On  the sequence that I bought from you and also sequences that I have bought from others I am having a problem exporting the star. This seems to be a problem with one of the newer version because it use to export correctly.

 

While watching the sequence play in the super star editor, I have the star enabled, the star shows up in the main grid at the top of ccr 1. When I export I don't get any star channels.

 

A second problem I am having is in the ss editor I see white but when I export in the s3 sequence editor it looks a light pink, cant seem to get any white exported correctly.

 

Any help would be appreciated. 

[BrianBruderer]

if you are using v3.10.8 (the beta release) then yes there is a bug that causes the star channels to not export properly. The bug will be fixed in the release to the public. To fix it now, you must do an uninstall of v3.10.8 and then go to the lightorama download page and install v3.10.6

 

Sorry for the bug.

[dougd]

Thanks Brian, I will wait til the next release, I just thought I was going crazy. 

 

Any ideas on the white color export?

[BrianBruderer]

The issue of white exporting as pink is normal. The color elements in the CCRs create a blue/white so to get a true white I have SuperStar adjust to colors to get a true white on the CCRs, but the side effect is that it looks pinkish in the Sequence Editor. When you play it to your actual CCRs it will look white.

[dougd]

So if these are not CCR's I am out of luck?

[BrianBruderer]

All of the RGB LEDs I have seen are a "cool white" which means they are a blue/white. So it should work fine for your lights also.

[dougd]

Thanks Brian!

[Ron Boyd]

Doug, in the videos I showed you this passed weekend, the circle was sequenced as a ccr and exported as a ccr. In the videos it still looked white but in actuality they were a little pinkish. Most folks wont notice, but us as the sequencers do the work and we know where the white is supposed to be. I noticed it immediately. My wife and neighbor never knew the difference

[BrianBruderer]

If your LEDs are warm white then they will look a little pinkish as Doug said. There are two solutions:

 

1) If you are not using a visualization of your display, then make one, and in the comment line of each CCR put the text "superstar warm". This will tell SuperStar to use the dimming curve for warm white LEDs.

 

2) In the configuration dialog box select "Export Raw Color Values". This will get rid of the pink but it will also get rid of the dimming curve altogether and if there are any places where to set an intensity to less than 100% you will get close to 100% instead of the intensity that you set. This is because LEDs do not have a linear dimming curve. For example, if you set red to be 50% in superstar, you expect an intensity that is half of 100%, but with "Export Raw Color Values" a setting of 50% in SuperStar will send 50 to the CCR and you will get an intensity that is more like 80%. You can see this by going into the hardware utility and sending different values to the CCRs. You will find that they stay pretty bright until you get down to setting below 10.

[dougd]

All of my LED's in my display are cool white.

 

The color for the tree wasn't bothering me that much except all my other RGB props were using 100% white so I was afraid it would be noticeable in comparison to them. Now that I know what "Export Raw Color Values" does I will try it and see what I get.

 

Thanks.

[BrianBruderer]

Also, when you do the comparison, look at yellows, oranges, and purples and make sure they look good.