csimmon5 Posted November 27, 2012 Posted November 27, 2012 Everything ran fine last night. CCP worked flawlessly. Tonight though, about 16 pixels don't work on 1 strand. Any ideas?? Or have they just gone bad
David Greggs Posted November 27, 2012 Posted November 27, 2012 Does it do the same if you swap the strands on the CCP controller? I had a single pixel that quit (very dim and off color) and miraculously restarted. Also, have you tried using the hardware utility to check the pixels?
csimmon5 Posted November 27, 2012 Author Posted November 27, 2012 Does it do the same if you swap the strands on the CCP controller? I had a single pixel that quit (very dim and off color) and miraculously restarted. Also, have you tried using the hardware utility to check the pixels?tried that and also resetting controller....same pixels out everytime so must be the strand itself :/ ...i put in a trouble ticket so we will see
csimmon5 Posted November 27, 2012 Author Posted November 27, 2012 LOR help desk replied and are gonna send a replacement strand ....this is why I will always do business with their company. Their customer service is by far the best around. 1
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