rstephenrrtx Posted November 25, 2012 Share Posted November 25, 2012 I've been running my Christmas pre-show with just 1 .las sequence (1 min in length) and the show will hang stopping the whole show (running on Windows XP). The other apps work fine including Windows Media Player that continues to play.I have had no problems during my Halloween show - ran for weeks with no problems on the same system. The only change has been some windows updates (yes, I know I should have waited to apply them). Any idea what could be causing the hang? Is this caused by the system or maybe the sequence?A few other tray items include: Indexing (now turned off), McAfee AV Plus, SoundMax driver panel, nVidia driver panel, Windows firewallI'm using the USB485B adapter with the FTDI driver 2.2.4.0 (from the device manager).My only recourse has been to reboot. Killing the process and restarting does not work. Logging off/on does not help. A full reboot is needed.From the event viewer (below).---------------------------------------Event Type: ErrorEvent Source: Application HangEvent Category: (101)Event ID: 1002Date: 11/24/2012Time: 8:51:17 PMUser: N/AComputer: xxxxxxxxxxxxxxxxxxxxxxxxxDescription:Hanging application LORTray.exe, version 2.9.0.4, hang module hungapp, version 0.0.0.0, hang address 0x00000000.For more information, see Help and Support Center at http://go.microsoft....link/events.asp.Data:0000: 41 70 70 6c 69 63 61 74 Applicat0008: 69 6f 6e 20 48 61 6e 67 ion Hang0010: 20 20 4c 4f 52 54 72 61 LORTra0018: 79 2e 65 78 65 20 32 2e y.exe 2.0020: 39 2e 30 2e 34 20 69 6e 9.0.4 in0028: 20 68 75 6e 67 61 70 70 hungapp0030: 20 30 2e 30 2e 30 2e 30 0.0.0.00038: 20 61 74 20 6f 66 66 73 at offs0040: 65 74 20 30 30 30 30 30 et 000000048: 30 30 30 000 -----------------------------------------------------------------------------Event Type: ErrorEvent Source: Application HangEvent Category: (101)Event ID: 1002Date: 11/24/2012Time: 8:51:16 PMUser: N/AComputer: xxxxxxxxxxxxxxxxxxxxxxxDescription:Hanging application LORMonitor.exe, version 2.9.0.4, hang module hungapp, version 0.0.0.0, hang address 0x00000000.For more information, see Help and Support Center at http://go.microsoft....link/events.asp.Data:0000: 41 70 70 6c 69 63 61 74 Applicat0008: 69 6f 6e 20 48 61 6e 67 ion Hang0010: 20 20 4c 4f 52 4d 6f 6e LORMon0018: 69 74 6f 72 2e 65 78 65 itor.exe0020: 20 32 2e 39 2e 30 2e 34 2.9.0.40028: 20 69 6e 20 68 75 6e 67 in hung0030: 61 70 70 20 30 2e 30 2e app 0.0.0038: 30 2e 30 20 61 74 20 6f 0.0 at o0040: 66 66 73 65 74 20 30 30 ffset 000048: 30 30 30 30 30 30 000000-------------------------------------------------Last updates applied (11/19/2012) Windows Security Update KB2727528 http://support.micro...m/?kbid=2727528 Windows Security Update KB2761226 http://support.micro...m/?kbid=2761226LetRobert Link to comment Share on other sites More sharing options...
rwertz Posted November 25, 2012 Share Posted November 25, 2012 There was an issue a couple years ago where the USB adapter was locking things up and required a reboot. The official solution was a USB cable from LOR with a ferrite bead filter on the cable. But several folks picked up one at Radio Shack that seemed to clear up the issue. Since yours worked for Halloween, this is probably not your problem. But if your cable does have a ferrite bead hanging on it, this might be worth a try. Link to comment Share on other sites More sharing options...
JonB256 Posted November 25, 2012 Share Posted November 25, 2012 Have you run the LOR Verifier to check for any conflicts? Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 26, 2012 Share Posted November 26, 2012 There was an issue a couple years ago where the USB adapter was locking things up and required a reboot. The official solution was a USB cable from LOR with a ferrite bead filter on the cable. But several folks picked up one at Radio Shack that seemed to clear up the issue. Since yours worked for Halloween, this is probably not your problem. But if your cable does have a ferrite bead hanging on it, this might be worth a try.+1 Link to comment Share on other sites More sharing options...
rstephenrrtx Posted November 26, 2012 Author Share Posted November 26, 2012 Since I just successfully ran for over a month for Halloween I don't believe it is the cable. Because of a reconfigure for my layout due to a controller going down, I had a few assisgned/unused channels that may have been a problem. I also had at least 1 conflict. These have been corrected and I'll watch it for a few days to see what happens. Link to comment Share on other sites More sharing options...
rstephenrrtx Posted November 28, 2012 Author Share Posted November 28, 2012 Corrected additional channel conflicts but it hung again last night. I'll look into the USB cable as suggested. Link to comment Share on other sites More sharing options...
rwertz Posted November 28, 2012 Share Posted November 28, 2012 I’m not sure what ferrite filter people were purchasing from Radio Shack. But here are two of them that came up in a search.http://www.radioshac...oductId=2103222http://www.radioshac...oductId=3012599You might also want to disable all the power saving features on the PC. I think that had a similar effect. Link to comment Share on other sites More sharing options...
rstephenrrtx Posted November 28, 2012 Author Share Posted November 28, 2012 I’m not sure what ferrite filter people were purchasing from Radio Shack. But here are two of them that came up in a search.http://www.radioshac...oductId=2103222http://www.radioshac...oductId=3012599You might also want to disable all the power saving features on the PC. I think that had a similar effect.Thanks for the links. I'll pick 1 up and see. I got home yesterday and it was hung up again. I run this off a PC and not a laptop, no power saving enabled. I'll see if I can remove a few other things tonight.Thankfully I don't have the full show running, my "regulars" won't show up until this weekend probably. rns Link to comment Share on other sites More sharing options...
Guest wbottomley Posted December 1, 2012 Share Posted December 1, 2012 Does your screen saver come on during show playback. If so, turn it off. Link to comment Share on other sites More sharing options...
rstephenrrtx Posted December 4, 2012 Author Share Posted December 4, 2012 Does your screen saver come on during show playback. If so, turn it off.Screen saver and all power save functions are disabled (and have been). Still randomly hangs.Tonight I'm going to set up a Windows scheduled task to kill the processes after the end of the show each night. I'll create a second task to start it back up. At least I won't have to push the restart button each night.rns Link to comment Share on other sites More sharing options...
Greg Posted December 12, 2012 Share Posted December 12, 2012 (edited) rnsHas your problem been corrected? I have the same problem here, Each day before I run the show I need to reboot. Looking to correct the same problem another way.EDIT: No sooner did I write this I saw Bob's post about a memory leak. Will try downloading the bug fix Edited December 12, 2012 by Greg Link to comment Share on other sites More sharing options...
rstephenrrtx Posted December 12, 2012 Author Share Posted December 12, 2012 rnsHas your problem been corrected? I have the same problem here, Each day before I run the show I need to reboot. Looking to correct the same problem another way.EDIT: No sooner did I write this I saw Bob's post about a memory leak. Will try downloading the bug fixNo, I can't say the problem has been corrected. I ended up creating 2 .bat files that I scheduled to "stop" the app by killing the PID and another that loaded the program. Initially this was not successful but I have run 2 days successfully with no hang. As for the post about a memory leak, that appears to be for LOR S3 v3.9.0. I am running with LOR S2 v2.9.4.rns Link to comment Share on other sites More sharing options...
fisherk Posted December 21, 2012 Share Posted December 21, 2012 Ugh! This is happening to me too! Same version. I have used LOR for 4 years and never once had it lock up. Now every night it locks up sometimes 1 hour in to the show sometimes longer but basically every show.Im not sure what to do. I was thinking about rolling back to an older version ? Anyone else have solutions?KEith Link to comment Share on other sites More sharing options...
rstephenrrtx Posted December 22, 2012 Author Share Posted December 22, 2012 Ugh! This is happening to me too! Same version. I have used LOR for 4 years and never once had it lock up. Now every night it locks up sometimes 1 hour in to the show sometimes longer but basically every show.Im not sure what to do. I was thinking about rolling back to an older version ? Anyone else have solutions?KEithMy opinion is that it is not the LOR software but a recent Windows XP update that causes a conflict with the LOR software. I have been rebooting my computer every other day. Judging for our light contest is tonight...just rebooted. Link to comment Share on other sites More sharing options...
Recommended Posts