Robert G. Posted November 21, 2012 Posted November 21, 2012 On some sequences I get the error opening file popup. How can I fix this? It's on a majority of my files.
Robert G. Posted November 21, 2012 Author Posted November 21, 2012 Also, any new sequences I download and try to open are getting the same error.
Don Posted November 21, 2012 Posted November 21, 2012 What version of software are you running? Which operating system?What is the exact error message you are getting? Is it coming from Windows or the LOR Sequence Editor?
Robert G. Posted November 23, 2012 Author Posted November 23, 2012 Editor version 1.6.9 on windows 7. The error message is "Error Opening File." I believe its coming for the sequence editor because it pops up when trying to open certain sequences.
Don Posted November 23, 2012 Posted November 23, 2012 Version 1.6.9, otherwise called "S1" can only open S1 files. It can not open S2 or S3 files.Given that 99% of the free files out there are S2 or S3, this would most likely be the issue. Owners of S1 were given a free license to S2/Advanced. If you submit a helpdesk ticket with your original purchase information, they can get a license for you.
Robert G. Posted November 23, 2012 Author Posted November 23, 2012 I guess that's what happened when I re-loaded LOR, it went back to S1. Thanks.
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