Guest guest Posted May 31, 2007 Share Posted May 31, 2007 I am having an issue that I don't quite understand. Iupgrading to LOR 1.6.1 back in November and ran thatversion through the Christmas season. I have not usedLOR since January 2nd when I ran my final show. So, Iwent to go into LOR "sequence editor" a few minutesago to look at some of my sequences and I get amessage "you do not have an appropriate license to usethis functionality". All other parts of LOR function,harware utility, scheduler, show editor.So, I went and grabbed 1.6.3 and it tells me that I amnot running a full version so I cannot install it.Any clues????WinXP with all of the latest MS security patches.Really the only changes that I have made on thismachine since X-Mas is microsofts patches and Iremoved Norton Internet Security off of my machine.Thanks in advance for your help! Link to comment Share on other sites More sharing options...
Guest guest Posted May 31, 2007 Share Posted May 31, 2007 The same thing happened to me when I tried to download the vista LOR update. I emailed Dan. Im sure he will help. Link to comment Share on other sites More sharing options...
Guest guest Posted May 31, 2007 Share Posted May 31, 2007 There is a fix for it. Somebody else had the same problem...emailed Dan...Dan had their support people do something with you and fixed the problem. Email Dan and I'm sure they will get on it first thing tomorrow morning...as they always do.Greg Link to comment Share on other sites More sharing options...
Guest guest Posted May 31, 2007 Share Posted May 31, 2007 Tim,Email support@lightorama.com. Explain the error message that you got. Mention that Don of WonderlandChristmas.com recommended that you get a fresh copy of 1.6.1. You also need the regwipe program to clear your Windows registry of all related LOR remnants.Please backup your files before you uninstall.Unless support gives you different instructions ...1) Uninstall LOR2) Run the regwipe program.3) Install 1.6.1You do not need 1.6.3. Dan has said that 1.6.3 is really a Vista release. There is no need to run 1.6.3 on XP. Link to comment Share on other sites More sharing options...
Guest guest Posted May 31, 2007 Share Posted May 31, 2007 Thanks everyone. I emailed support@lightorama.comI'm sure they'll get it sorted out for me tomorrow. Link to comment Share on other sites More sharing options...
Guest guest Posted May 31, 2007 Share Posted May 31, 2007 same thing happened to me when i tried to add the software on my new computer i called lor and they gave me a patch with a code number so im sure it i will be the same for u!!!!!!!!!!1 Link to comment Share on other sites More sharing options...
Guest guest Posted June 1, 2007 Share Posted June 1, 2007 Yes, Dan got me straightened out this AM. It was very easily fixed by reapplying the software that Dan gave me.Thanks Dan! Link to comment Share on other sites More sharing options...
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