New to CCB, cant get both strands to light in Test Console

[frosted1]

I'm sure the answer is in here somewhere but I can't seem to find it. I'm only a 2nd year LOR user and this is my first time to use CCBs. I just hooked up a CCB and I can only get one strand to work (of the two 50 bulb strands). What am I missing in the settings to get both strands to work?

Current Settings:

Unit ID Mode: Normal

Channel Mode: Triples

Standalone Speed: 8

Ribon/String Parameters: 50 Pixles, 1 Num of end to end (I tried 2 and nothing changed)

Flip String 1 is checked

DMX Mode: Both

Thanks for any help

[james campbell]

check out this thread http://forums.lightorama.com/index.php?/topic/22809-ccp-in-visualizer-cant-figure-it-out/#entry217362 I know it's about the visualizer,but I think your having the same issue

[Chagoi]

I set my dmx mode to rgb channels only. I cant remember if I did that due to the same problem, but it works on mine. The rest of the settings are the same.