scooby Posted September 1, 2012 Share Posted September 1, 2012 Hi all,I recently ordered a DIY kit the one that I have to clamp the strain relief in and attatch the wires etc etc, this was ordered at sale price, however I have been td that the new boards were being made and that they can't be changed to run 240v/110v by way of moving the jumpers as the transistors are different !! Now is this a excuse for not letting me have the kit at sale price ???? Link to comment Share on other sites More sharing options...
Guest wbottomley Posted September 1, 2012 Share Posted September 1, 2012 (edited) A DIY kit is one you solder together. Your's is not one of those kits. According to my units and the manual, they can accept 120 or 240 volts by changing the jumpers on the board.Page 21 of the manual tells how to change voltage. Edited September 1, 2012 by wbottomley Link to comment Share on other sites More sharing options...
scooby Posted September 1, 2012 Author Share Posted September 1, 2012 Yeah that was my understanding but it seens I have been told that my order which is not a self solder board that the voltage can not be changed !! Link to comment Share on other sites More sharing options...
digdeepfundraising Posted September 1, 2012 Share Posted September 1, 2012 Scooby I have 4 gen 3 pc boxes ordered this year and I have changed 2 to 110v by just changing the jumpers over and that info was giving to me by dan himself from light o rama I have the email somewhere so unless they have changed something recently I think someone is telling your porkies Link to comment Share on other sites More sharing options...
Guest wbottomley Posted September 1, 2012 Share Posted September 1, 2012 Agreed. You got some bad information somewhere. Link to comment Share on other sites More sharing options...
Max-Paul Posted September 2, 2012 Share Posted September 2, 2012 Yeah that was my understanding but it seens I have been told that my order which is not a self solder board that the voltage can not be changed !!self soldering boards. Well dang, I would have ordered those if I had known that LOR was selling self soldering boards. Sorry but had to take a crack at that one. Link to comment Share on other sites More sharing options...
tjflory Posted September 2, 2012 Share Posted September 2, 2012 self soldering boards. Well dang, I would have ordered those if I had known that LOR was selling self soldering boards. Sorry but had to take a crack at that one.LMAOtj Link to comment Share on other sites More sharing options...
TJ Hvasta Posted September 2, 2012 Share Posted September 2, 2012 I 'ad a self-destructin' one! Link to comment Share on other sites More sharing options...
digdeepfundraising Posted September 2, 2012 Share Posted September 2, 2012 here you go scooby this is the info from dan baldwin from light o rama Fri, Jan 6 2012 11:09am hi i have a question i would like to ask my boxes i ordered are in 240v if i wanted to have them run at 110v would it be as easy to change the jumper setting on the board from 240v to 110v or do parts inside the box need to be changed many thanks dan Mon, Jan 9 2012 11:42am - Dan Baldwin Hello, To convert to 120 you will need a second jumper. Only one jumper is supplied with the 240v controller. As you can see from the diagram, for 240v a single jumper is placed on the center 2 of the 4 pins. For 120v two jumpers are placed on the 4 pins. If you put in the jumpers no other changes are required. Best regards, Dan Light O Rama, Inc. Link to comment Share on other sites More sharing options...
LightORamaJohn Posted September 2, 2012 Share Posted September 2, 2012 g3 boards have phantom load resistors on the outputs for LEDs (to prevent glow when they should be off and allow for smoother fading.) The value of these resistances is set by the voltage at which the board is used. This means you cannot use a 120v board at 240v because the resistors will burn. You can use a 240v board at 120v, but the phantom loads will be too small to do their job. Link to comment Share on other sites More sharing options...
digdeepfundraising Posted September 2, 2012 Share Posted September 2, 2012 g3 boards have phantom load resistors on the outputs for LEDs (to prevent glow when they should be off and allow for smoother fading.) The value of these resistances is set by the voltage at which the board is used. This means you cannot use a 120v board at 240v because the resistors will burn. You can use a 240v board at 120v, but the phantom loads will be too small to do their job.so what dan told me when i raised a ticket is wrong info that doesnt sound like very good customer service to me Link to comment Share on other sites More sharing options...
LOR Staff Posted September 2, 2012 Share Posted September 2, 2012 Post or PM me your ticket number so I can see if I can help. Link to comment Share on other sites More sharing options...
digdeepfundraising Posted September 2, 2012 Share Posted September 2, 2012 ive just loooked at my boards and they say ctb16pcg2 does this mean its a gen 2 board as i thought mine were gen 3 boards ????ticket number is Ticket #183711 Link to comment Share on other sites More sharing options...
LOR Staff Posted September 2, 2012 Share Posted September 2, 2012 Ok, thanks. I'm going to re-open your ticket and assign it to Dan. He'll be able to help you. Link to comment Share on other sites More sharing options...
scooby Posted September 2, 2012 Author Share Posted September 2, 2012 I have raised a ticket regards my queries Link to comment Share on other sites More sharing options...
digdeepfundraising Posted September 2, 2012 Share Posted September 2, 2012 cheers mike all we got to do now is sort scoobys problem as this was his post in the first place :lol: Link to comment Share on other sites More sharing options...
scooby Posted September 2, 2012 Author Share Posted September 2, 2012 Had this reply back to my ticket :With our latest version of light controllers we include built-in loads on each channel to better fade LEDs. These loads are different for 110 and 220 VAC countries so simply moving a jumper around is no longer an option.Let me pass this to our ordering group to see if they having a shipping update. Link to comment Share on other sites More sharing options...
Guest wbottomley Posted September 2, 2012 Share Posted September 2, 2012 I believe the manual and store should reflect this. Or... make all of them capable of 240V since they can be changed to 120V. Link to comment Share on other sites More sharing options...
scooby Posted September 2, 2012 Author Share Posted September 2, 2012 Do you know what I am still non the wiser as to the whole voltage thing !! Link to comment Share on other sites More sharing options...
LOR Staff Posted September 2, 2012 Share Posted September 2, 2012 I asked Dan in reopening that ticket to also help with Scoobs problem. Link to comment Share on other sites More sharing options...
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