Ed Slonka Jr Posted February 7, 2012 Share Posted February 7, 2012 Have a question for all of you out there that have ordered from Ray Wu. I would liketo place an order so I contacted him about shipping which he did reduce with allthat I want to order. He invoiced me and gave me a paypal account.Is this how most of you do it or do you still go thru Ali Express for the buyer protection?Thanks, Ed Link to comment Share on other sites More sharing options...
mmais68569 Posted February 7, 2012 Share Posted February 7, 2012 I used PayPal but still waiting for a shipping notice, it has been a week. Mike Link to comment Share on other sites More sharing options...
KenL_MCSE Posted February 7, 2012 Share Posted February 7, 2012 I order from Ray all the time. I think I am up to 15 orders. If you pay via AliExpress and something happens it is them that you can go through. If you pay via PayPal and something happens then you go through them. With that said, I always pay through the AliExpress web page. Ray told me it does not matter. But I think it does. Last year Ali shut Ray down for a couple days because someone complained. PayPal cannot shut his business down like Ali did.Shipping with Ray is always the same. I always order sometime around the first of the month. I generally get notification of shipment around the 15th and my package around the 20th. Only once did it get within one day of Ali canceling the order because of how long production took.Ray has two AliExpress accounts, Ray Wu and Ray Sun. He is not the only person selling lighting. He needs us and realizes that a lot of us Christmas guys are using him. He has always communicated very well with me. Link to comment Share on other sites More sharing options...
-klb- Posted February 7, 2012 Share Posted February 7, 2012 Remember, we are currently approaching the end of the roughly 2 week long Chinese new year holiday, so after I placed an order, I realized that, and don't expect an update a few days after it is over. Link to comment Share on other sites More sharing options...
Ponddude Posted February 7, 2012 Share Posted February 7, 2012 I have worked with Ray Wu for years, long before he had his AliExpress account. He is probably one of the most stand up guys in China. In fact, I have worked with him so long he sends me a Christmas card every year...Everyone needs to remember what Ray is...he is just a broker. He doesn't own a factory or actually produce the stuff. AliExpress is the sister site of Alibaba, which is a global trade site used to connect corporatiions with major manufacturing firms in China. Ray is tied in with all those companies.Let me give you an example, the pixel strings Seasonal Entertainment will be introducing this year do not come from Ray. However, I went to Ray with all the expectations of what we needed to meet our quality standards. Frankly the stuff you can just buy off his "shelf" is just junk. Look at all the problems people are having with the smart strings and how low the quality actually is on them. Ray hooked me up with a pixel string manufacturer in China and they are now producing all the different sizes and shapes for our pixels. That is what he does...he is just a broker. Now obviously because we are going straight to manufacturer we have a much larger quantity that we have to buy in comparsion to what the average consumer is going to want. That is why Ray has created such a great little nitch for himself. Most people don't want to order 1000 pixel strings but if you want 1 or 2, Ray can set that up for you.Whether you purchased on AliExpress or through Paypal, he is not out to screw you over and will certainly help you with whatever you want or need. Link to comment Share on other sites More sharing options...
Greg Posted February 7, 2012 Share Posted February 7, 2012 Jeff,Did you shipping discount show up when you completed your order or did you have to contact Ray Wu for that? Link to comment Share on other sites More sharing options...
-klb- Posted February 7, 2012 Share Posted February 7, 2012 From what I have read elsewhere, you have to contact him and arrange for a custom quote. That is likely why you see some odd items in aliexpress from time to time. Link to comment Share on other sites More sharing options...
flogger7 Posted February 7, 2012 Share Posted February 7, 2012 When you contact him, he will prepare a quote like this, and once approved will post it as an 'item' on his aliexpress store where you can then buy it. You can easily see customizations here in the custom quote (in this one, RGB color order on the strips), and you can change quantities vs his standard bundles (10 of this; 25 pairs of that; etc). You can also see the reduced shipping vs the list shipping on the individual items.http://www.aliexpress.com/fm-store/701799/209843764-525506446/invoice-to-Aaron.html Link to comment Share on other sites More sharing options...
Ed Slonka Jr Posted February 7, 2012 Author Share Posted February 7, 2012 Thanks Everybody for the great input and I think this will answer a lot for other guystoo! I did place an order via Paypal. As said, Ray responded quickly and sent aninvoice. I did not think he was going to take the money and run but was just notsure of the best method to use.He saved me enough shipping that I could order two controllers instead of one.So it does pay to contact him. (Sorry no pun intended!)Ed Link to comment Share on other sites More sharing options...
Greg Posted February 7, 2012 Share Posted February 7, 2012 Thanks for the info I too will be ordering a sizable amount of stuff Link to comment Share on other sites More sharing options...
gizmomkr Posted February 7, 2012 Share Posted February 7, 2012 I had read something saying the reason we dont see pixel strings on e-bay and other US Sites is due to copyrights from Philips Color Kinetics.I know Addafruit has some, usledsupply, and sparkfun - but its pretty limited.Seems like just the sort of thing that someone would order a case of and do an ebay store. Something MUST be stopping someon from doing that.I wonder if Gregg knows any truth or details to that.P.S. I have also ordered from Ray. I have paid with Ali and with Paypal. No issues. Link to comment Share on other sites More sharing options...
Greg Posted February 7, 2012 Share Posted February 7, 2012 GizNot sure if you ment me on this. Im not sure on this one. I have been pondering on ordering from ray or waiting until cracker starts up his online store. I am looking at getting the most bang for my buck and trying to convert as much to rgb as I can I am looking to trim the budget as much as possible to appease the CFO Aka the wife Link to comment Share on other sites More sharing options...
Greg Posted February 7, 2012 Share Posted February 7, 2012 GizNot sure if you ment me on this. Im not sure on this one. I have been pondering on ordering from ray or waiting until cracker starts up his online store. I am looking at getting the most bang for my buck and trying to convert as much to rgb as I can I am looking to trim the budget as much as possible to appease the CFO Aka the wife Link to comment Share on other sites More sharing options...
Greg Posted February 7, 2012 Share Posted February 7, 2012 Sorry for double post could not remove it Link to comment Share on other sites More sharing options...
gizmomkr Posted February 7, 2012 Share Posted February 7, 2012 My post was actually @Greg Renna Link to comment Share on other sites More sharing options...
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