Guest guest Posted December 17, 2006 Share Posted December 17, 2006 I have lost communication to my CTB 08. Hardware utility is unable to locate unit.Red flashing light. My show had been running for a couple of hours and the 08 unit just quit working. Checked the fuse and it is Ok. I am unable to reset the unit. I have tried resetting the unit with the jumpers to no avail. I even went straight tothe unit from the computer with a good Cat5 cable and the hardware utility was stillunable to find it.I have not updated the hardware utility yet because everything was working Ok,and I was worried if I update now it might cause conflicts with my show that working.Does any one have any suggestions what to try now?John Link to comment Share on other sites More sharing options...
Guest guest Posted December 17, 2006 Share Posted December 17, 2006 John,You mentioned resetting with jumpers.. There is not a reset on a CTB08. If this is the very old version with 4 jumpers on it then make sure that they are back in position. If this is the newer version with a single jumper then make sure the jumper is not on the card.With that card as the ONLYcard attached to the PC, go into the hardware utility and CHANGE the unit id. Set the OLD UNIT ID to "ANY" and the NEW UNIT ID to the value that was set on this card. Link to comment Share on other sites More sharing options...
Guest guest Posted December 17, 2006 Share Posted December 17, 2006 Dan, I just tried that and It didn't work. Still can't find the unitJohn Link to comment Share on other sites More sharing options...
Guest guest Posted December 17, 2006 Share Posted December 17, 2006 John Raymen wrote: Dan, I just tried that and It didn't work. Still can't find the unitJohnJohn,Is the LED on solid or blinking when attached to the PC? Link to comment Share on other sites More sharing options...
Guest guest Posted December 17, 2006 Share Posted December 17, 2006 blinkingjohn Link to comment Share on other sites More sharing options...
Guest guest Posted December 17, 2006 Share Posted December 17, 2006 John Raymen wrote: blinkingjohnJohn, What version of card is it, the old version with 4 jumpers or a single jumper? Link to comment Share on other sites More sharing options...
Guest guest Posted December 17, 2006 Share Posted December 17, 2006 sorry no jumperits was imput. ctbo8 v4 order date was 10/02 04 Link to comment Share on other sites More sharing options...
Guest guest Posted December 17, 2006 Share Posted December 17, 2006 Send an email to support@lightorama.com Tell them about the problem. Perhaps a new comm chip will help and or a new processor chip. They can send you a pair of chips and see if that fixes it for you. Link to comment Share on other sites More sharing options...
Guest guest Posted December 17, 2006 Share Posted December 17, 2006 Thanks Dan I did thatjohn Link to comment Share on other sites More sharing options...
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