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Need Some Help plus ????


KevinL

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My first two nights went off pretty good with the exception of a couple of minor counts to the music, shut down the system today to make the adjustments and since then I can not get the second controller to be recognized! I know it's got to be something simple, but I am stumped here! I'm running a PC using the 2.6 software, any help would be great!!!!!!!!!!

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Upgrade to the latest S2 would be the first thing I would do. 2.9.4.

Did you try to verify that you can see it with the Hardware Utility? Possible problem with the network cable to the controller. Is the red flash flashing or solid on the controller?

Kevin

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Thanks for replying, yes the lights are blinking until they are found then they go solid, but I still get only one controller showing up! You think the up grade would help, if so I'll go ahead and do that!

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It is possible that when you shut down the system one of the controllers lost it's ID and reset to "01". I had this happen when I unplugged a controller and plugged it back in. Do you have residential or ShowTime controllers? The showtime controllers have switches to set the ID's on their boards. The residential have to be set by a computer. If the Hardware utility is only seeing one controller but both have a solid LED status light, it is possible that both controllers think they are "01". A simple way to test is to turn on channel 1 of controller "01" in the hardware utility and see what your display looks like. If both your controllers turn on channel 1, then that's it. You'll have to reset one controller to controller "02". Make sure you only have the one you want to change on the network otherwise it will change both of them to "02". Hope this helps.
-Rich

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I have the Showtime Controllers, I was finally able to get the HU to idnetify 2 controllers, but, only one is working. Its quite possible that I did get crazy with the unit ID process, are you saying that there is manual switch on them so I don't have to run the HU everytime I start up?

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Oh Man! I know I have a learning disability but holy smokes I read that manual countless of times before I resorted to asking and now I find it after you stuck it under my nose! Unreal!! Ok, stupid question again, after I set the ID's, do I input the ID's into the hardware utility when starting up?

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KevinL wrote:

Oh Man! I know I have a learning disability but holy smokes I read that manual countless of times before I resorted to asking and now I find it after you stuck it under my nose! Unreal!! Ok, stupid question again, after I set the ID's, do I input the ID's into the hardware utility when starting up?


No... once you set the IDs manually in each controller just perform a refresh in the Hardware utility and then open the drop down to the right of the refresh button and it should show the units that it found. If your HU is not detecting all units make sure you have the max # of units set at a number either at or just above the total amount of units you have.... the higher the number the longer it takes to search for units.

ie: If you have 5 controllers, set the max units to 6 or 7 and then do the refresh to search for controllers.
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