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New CTB16PC not working


jeff bush

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Hooked up a new CTB16PC to assign channel # from hardware utility and it says "unable to locate address,check connections and power cords". I can plug the same Cat5 into my first unit and same power cords and it works fine. Also, I have yet to see the red led light come on the unit.
It is a ready to go unit, I did not assemble.

Anyone know what it might be?

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Check the fuses. UPS/FedEx can be rough on packages. Also make sure the plugs you are plugging the controller into. GFCI Tripped, Breaker Tripped, Etc.

If no luck, contact LOR, they stand behind their products 100%.

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jeff bush wrote:

Fuses good.

Back and forth with lor tech support and long story short they are sending a replacement unit out.


Cool, glad they worked it out with you.
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