Guest guest Posted November 24, 2006 Share Posted November 24, 2006 Hi everyone,I seem to be having a problem with LOR. This problem occurs while a show is playing and when I use the hardware utility. One channel does not turn completely off. It looks like it is stuck at 25% on when it should be 0%. When I send a command either manually via hardware util or automatically through a show it comes on fine it just doesn't turn off all the way. Something else I've noticed is whenever I do a shimmer or twinkle effect on the channel whenever the effect is over a pulsing effect lingers for 10 or so seconds and then dies out. The problem first started when I plugged the box in. Even without being hooked up to a computer this one channel immediately started pulsing. Eventually it went out on it's own and worked fine for about a day and now it is acting up again.I have a video of this behavior if it would help the LOR people diagnose. Link to comment Share on other sites More sharing options...
Guest guest Posted November 25, 2006 Share Posted November 25, 2006 Sounds like it is a faulty triac or opto isolator... Send an email to support@lightorama.com and tell mention a stuck channel. Tell them the type of controller, shipping information for a replacement and if you have it, the orginal order number (last 4 digits is enough). Link to comment Share on other sites More sharing options...
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