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I'm shut down for the night


Amie
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I guess I'm shut down for the night, which is a shame. I knew the 5 license seats would come around and haunt me eventually. Tonight LOR can't find the port for some reason, I've tried everything. So I've moved everything over to a new computer, installed LOR and when it asked for my registration number, it tells me I'm out of seats. I knew I probably was close, I have several computers and have gone through several over the 5 years I have had LOR installed. So I'm just dead in the water now.

I guess I should have had a backup before tonight...my bad.

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When I've had that problem in the past it was because something else had hijacked that comm port, or another element of the LOR software (hardware utility, for instance) hadn't released ITS claim on the comm port. Rebooting the PC was the answer in my cases.

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George Simmons wrote:

When I've had that problem in the past it was because something else had hijacked that comm port, or another element of the LOR software (hardware utility, for instance) hadn't released ITS claim on the comm port. Rebooting the PC was the answer in my cases.
Yeah, rebooting usually works for me as well. But I've rebooted several times with no success. I'm running a program now that checks the drivers.
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George Simmons wrote:

You CAN uninstall and reinstall the LOR software on your "original" machine without any seat issues. Might pay to do a registry wipe between uninstalling and reinstalling...
Already did that, didn't work. I didn't do the registry wipe though. Do you think it's worth trying again?
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Ha ha, very funny, George.

We finally figured it out, it actually had nothing to do with the computer at all, it was up on the roof. We have a coupler connecting 2 ethernet cables together and it had gotten wet and was grounding. As soon as my husband unplugged it, the rest of the lights turned on. Too bad he wasn't home 2 hours earlier, he could have saved my sanity. At least the computer is now up-to-date. I upgraded all of the hardware drivers on the computer.

Thanks to everyone that offered suggestions, it's nice to know that you're there when I'm in a panic mode. You guys kept me from throwing the computer out the window.

We were able to get the lights up just in time for our 9:30 Rock hour, that's the most important part of the night anyway. ;-)

Amie

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TJ Hvasta wrote:

Amie, it just takes a phone call or email to the LOR gurus and they'll bump up the # of seats.. had to do that when couple computers kids were on got virus'ed and had to reinstall OS's..


I'm assuming they don't work nights and weekends?
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