Amie Posted December 10, 2010 Posted December 10, 2010 I guess I'm shut down for the night, which is a shame. I knew the 5 license seats would come around and haunt me eventually. Tonight LOR can't find the port for some reason, I've tried everything. So I've moved everything over to a new computer, installed LOR and when it asked for my registration number, it tells me I'm out of seats. I knew I probably was close, I have several computers and have gone through several over the 5 years I have had LOR installed. So I'm just dead in the water now.I guess I should have had a backup before tonight...my bad.
jimswinder Posted December 10, 2010 Posted December 10, 2010 Did you try re-downloading the necessary drivers for the USB adapter?
George Simmons Posted December 10, 2010 Posted December 10, 2010 When I've had that problem in the past it was because something else had hijacked that comm port, or another element of the LOR software (hardware utility, for instance) hadn't released ITS claim on the comm port. Rebooting the PC was the answer in my cases.
Amie Posted December 10, 2010 Author Posted December 10, 2010 George Simmons wrote: When I've had that problem in the past it was because something else had hijacked that comm port, or another element of the LOR software (hardware utility, for instance) hadn't released ITS claim on the comm port. Rebooting the PC was the answer in my cases.Yeah, rebooting usually works for me as well. But I've rebooted several times with no success. I'm running a program now that checks the drivers.
George Simmons Posted December 10, 2010 Posted December 10, 2010 You CAN uninstall and reinstall the LOR software on your "original" machine without any seat issues. Might pay to do a registry wipe between uninstalling and reinstalling...
Amie Posted December 10, 2010 Author Posted December 10, 2010 George Simmons wrote: You CAN uninstall and reinstall the LOR software on your "original" machine without any seat issues. Might pay to do a registry wipe between uninstalling and reinstalling...Already did that, didn't work. I didn't do the registry wipe though. Do you think it's worth trying again?
George Simmons Posted December 10, 2010 Posted December 10, 2010 Amie wrote: Already did that, didn't work. I didn't do the registry wipe though. Do you think it's worth trying again?Might as well make your list of attempted remedies as complete as possible. Besides, what else do you have to do tonight?
Amie Posted December 10, 2010 Author Posted December 10, 2010 Ha ha, very funny, George.We finally figured it out, it actually had nothing to do with the computer at all, it was up on the roof. We have a coupler connecting 2 ethernet cables together and it had gotten wet and was grounding. As soon as my husband unplugged it, the rest of the lights turned on. Too bad he wasn't home 2 hours earlier, he could have saved my sanity. At least the computer is now up-to-date. I upgraded all of the hardware drivers on the computer.Thanks to everyone that offered suggestions, it's nice to know that you're there when I'm in a panic mode. You guys kept me from throwing the computer out the window.We were able to get the lights up just in time for our 9:30 Rock hour, that's the most important part of the night anyway. ;-)Amie
jimswinder Posted December 10, 2010 Posted December 10, 2010 Amie wrote: We were able to get the lights up just in time for our 9:30 Rock hour, that's the most important part of the night anyway. ;-)ROCK ON!!!!!!!
Mtrumbull Posted December 11, 2010 Posted December 11, 2010 I've had same issues in the past, solved the moisture troubles with dielectric grease. it can be picked up at any auto store.
Amie Posted December 11, 2010 Author Posted December 11, 2010 Mtrumbull wrote:I've had same issues in the past, solved the moisture troubles with dielectric grease. it can be picked up at any auto store.Great, thanks.
TJ Hvasta Posted December 11, 2010 Posted December 11, 2010 Amie, it just takes a phone call or email to the LOR gurus and they'll bump up the # of seats.. had to do that when couple computers kids were on got virus'ed and had to reinstall OS's..
Amie Posted December 12, 2010 Author Posted December 12, 2010 TJ Hvasta wrote:Amie, it just takes a phone call or email to the LOR gurus and they'll bump up the # of seats.. had to do that when couple computers kids were on got virus'ed and had to reinstall OS's..I'm assuming they don't work nights and weekends?
Recommended Posts