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controller problem


randy huber

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Hey just wondering if anyone has had the same problem I am having. I have 5 controllers and I went through the hardware utility and configured each one with new unit i.d.s. The controller I as used as the number one last year is now number 5. I purchased my fifth controller this year and it is now number 1. In the middle of the show tonight the #5 controller started doing the elements in my show that are on the #1 controller. I went out and renamed the #5 controller to number 5 and plugged everything back in and boom. It worked great....for about an hour. Now it is doing what the #1 controller is doing for the songs. When I do the test to see how many controllers the computer is picking up, it says only four. Need some advice on how to fix this for good.

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What types are your controllers? The behavior you are seeing sounds like a deluxe controller, like a 1602, with dials, that you are setting with the hardware utility. If the dials are found to have an address, that address will over ride what was set through the hardware utility.

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Randy, I'm guessing you're using the -16PC versions? When you set the address, did you try doing a Controller Reset beforehand? (unplug, jumper off, plug in, wait a few seconds, unplug, jumper on again, plug in).. I'd do that to each of the ones giving you trouble.. Start with a clean slate.. Do resets to each, then set the addresses, see if it keeps it..

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I am using the 1602. I reset the dials before I plugged my show in and I checked and re-checked to make sure all was good. I have been running the show since Thanksgiving and no problems until tonight.

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TJ Hvasta wrote:

Randy, I'm guessing you're using the -16PC versions? When you set the address, did you try doing a Controller Reset beforehand? (unplug, jumper off, plug in, wait a few seconds, unplug, jumper on again, plug in).. I'd do that to each of the ones giving you trouble.. Start with a clean slate.. Do resets to each, then set the addresses, see if it keeps it..


I will try that in the morning. Thanks for the input.
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randy huber wrote:

OK. I did the un-plug, plug-in thing and it worked good for a few minutes then it acted up again.

Sounds like you might have a faulty unit ID dial. Sometimes you can clean them up by gently rotating them around a few times, then setting it to what it should be. If that fails, try setting it to another ID that doesn't involve the binary 4's bit (avoid 4,5,6,7... 12, 13, 14, 15, etc.) For example, try setting it to '8', fix up your channel config, and report back.

(The reason I suspect the '4's bit is that '1' and '5' only differ by that bit, so if the connection is failing, '5' will be seen as a '1')
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Ok, for 1602, you do not want to use the hardware utility to set the ID. The ID is set with the dials, and the hardware utility confirms how they are responding. Note that the dials are only read at start up. If they are not consistently reading as set, try spinning them a few times, and setting again.

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Tim Fischer wrote:

randy huber wrote:
OK. I did the un-plug, plug-in thing and it worked good for a few minutes then it acted up again.

Sounds like you might have a faulty unit ID dial. Sometimes you can clean them up by gently rotating them around a few times, then setting it to what it should be. If that fails, try setting it to another ID that doesn't involve the binary 4's bit (avoid 4,5,6,7... 12, 13, 14, 15, etc.) For example, try setting it to '8', fix up your channel config, and report back.

(The reason I suspect the '4's bit is that '1' and '5' only differ by that bit, so if the connection is failing, '5' will be seen as a '1')


Thanks. I will try that.
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