SnappyTom Posted December 2, 2010 Share Posted December 2, 2010 Hi allCan anyone tell me why the hardware utility will not test my lights? When I play a sequence the lights work.Thanks Link to comment Share on other sites More sharing options...
Denis Chaput Posted December 2, 2010 Share Posted December 2, 2010 Is your show enabled if yes will not allow you to run to programs to one port for LORCheck to make sure show is disabled Link to comment Share on other sites More sharing options...
George Simmons Posted December 2, 2010 Share Posted December 2, 2010 Sounds like the hardware utility is being bad. Send it to bed without its supper.Who cares what the hardware utility thinks? It's the controller that counts?Can you tell I'm being no help? Well, actually I am - I'm giving you something to do while someone with the real answer gets here. Is the hardware utility finding the controller? Is the sequence editor open also? They can't both be active at the same time - only one will get the comm port.Edit: Looks like someone already got there while I was being a smart-ass. Link to comment Share on other sites More sharing options...
SnappyTom Posted December 2, 2010 Author Share Posted December 2, 2010 The show is disabled. Link to comment Share on other sites More sharing options...
SnappyTom Posted December 2, 2010 Author Share Posted December 2, 2010 The hardware was the only opened program and it does recognize all 5 controllers. Link to comment Share on other sites More sharing options...
George Simmons Posted December 2, 2010 Share Posted December 2, 2010 Does it control any/all the others?Edit: That should read does it control any at all? Link to comment Share on other sites More sharing options...
SnappyTom Posted December 2, 2010 Author Share Posted December 2, 2010 The hardware utility will not turn on any lights. Even when I select the all on at 100% Link to comment Share on other sites More sharing options...
George Simmons Posted December 2, 2010 Share Posted December 2, 2010 Just one controller or all of them. Does it do anything else? Chase? Shimmer? Link to comment Share on other sites More sharing options...
SnappyTom Posted December 2, 2010 Author Share Posted December 2, 2010 I tried all shim twenk with no luck. I only have one channel on each controller plugged into a light. I do have all channels checked marked. Link to comment Share on other sites More sharing options...
SnappyTom Posted December 2, 2010 Author Share Posted December 2, 2010 No lights on any controller. Link to comment Share on other sites More sharing options...
George Simmons Posted December 2, 2010 Share Posted December 2, 2010 Maybe it's one of those weird computer things - a few electrons went down the wrong path somewhere... have you tried re-booting the pc? Link to comment Share on other sites More sharing options...
SnappyTom Posted December 2, 2010 Author Share Posted December 2, 2010 Tried reboot with no luck. Link to comment Share on other sites More sharing options...
George Simmons Posted December 2, 2010 Share Posted December 2, 2010 Well, like I said before, hopefully someone with a brain will come along to help... good luck. Link to comment Share on other sites More sharing options...
SnappyTom Posted December 2, 2010 Author Share Posted December 2, 2010 Thanks George I'm sure it's something simple. Have a great night! Link to comment Share on other sites More sharing options...
Don Posted December 2, 2010 Share Posted December 2, 2010 (What controller? If it has two power cords, make sure *both* are plugged in.)Try this:Shut down any LOR related program. Sequence Editor, Hardware Utility (HWU), LOR Control Panel, etc.Connect 1 controller only, to your computer. Connect a string of lights to channels 1 and 9.Open HWU.Search network. Locate single controller. (If you get an error here, then you don't have the USB drivers installed correctly. This would cause the errors.) At this point the LED should be solid on the controller.You should see the controller in the dropdown box next to the word "Refresh"Once the HWU has found the controller select "All" circuits to test and then "On at 100%"If no lights come on, then you will most likely need to reinstall the software. Something, somewhere would have gone haywire. Link to comment Share on other sites More sharing options...
SnappyTom Posted December 2, 2010 Author Share Posted December 2, 2010 The controllers are ctb16pc both plugs on each are plugged in. I will try the rest of your suggestions tomorrow thank you Link to comment Share on other sites More sharing options...
SnappyTom Posted December 2, 2010 Author Share Posted December 2, 2010 The controllers are ctb16pc both plugs on each are plugged in. I will try the rest of your suggestions tomorrow thank you Link to comment Share on other sites More sharing options...
SnappyTom Posted December 3, 2010 Author Share Posted December 3, 2010 Ok all new challenge. I plugged all the channels in today. Went to hardware utility. Turned on all @100% only the first controller came on. All five controllers are identified. What do u all think? Link to comment Share on other sites More sharing options...
SnappyTom Posted December 3, 2010 Author Share Posted December 3, 2010 Ok so I have to pick each individual controller to use the hardware utility? It's working that way. Link to comment Share on other sites More sharing options...
Don Posted December 3, 2010 Share Posted December 3, 2010 SnappyTom wrote: Ok all new challenge. I plugged all the channels in today. Went to hardware utility. Turned on all @100% only the first controller came on. All five controllers are identified. What do u all think?It found all five controllers. This is good, as it most likely rules out any communication issues.When you say only one came on ... did you change to the other 4 controllers to test? In that previously mentioned dropdown box next to refresh, did you change to each of the other controllers, and do the All On?From what you are describing, it sounds as if it's a simple case of changing the selection to another controller, and clicking the All On.If that fails, connect one controller at a time and see if the lights come on. Link to comment Share on other sites More sharing options...
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