Ed Slonka Jr Posted November 28, 2010 Share Posted November 28, 2010 Hi Everyone and hope all had a great Thanksgiving. Had a problem last night I have not experienced before.I am running v2.8.12. Went live on Thanksgiving night without a problem and ran Friday too without a hitch the show ran well both evenings but last evening was different.Was 90 minutes into the show when my it quit running. It had finished the second or third song in a show of 12 when I noticed the next song did not start. I went to the computer to check the status window and it was totally blank and LOR was not responding.:shock: I had to reboot the computer and the show ran OK the rest of the evening.Has anyone else experienced this problem? Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 28, 2010 Share Posted November 28, 2010 It could have been a freak moment in the pc world.I reboot once a week during the season to make sure everything works like it suppose to. Link to comment Share on other sites More sharing options...
Ed Slonka Jr Posted November 28, 2010 Author Share Posted November 28, 2010 That's the strange thing. It's the same laptop I have been using for three years with all the same settings except for upgrading LOR from the lower versions.That is why I am confused about what happened. I have not changed a thing as far as the pc goes except I added one more controller for a total of six this year. Link to comment Share on other sites More sharing options...
JBullard Posted November 28, 2010 Share Posted November 28, 2010 Ed Slonka Jr wrote: Was 90 minutes into the show when my it quit running. It had finished the second or third song in a show of 12 when I noticed the next song did not start. I went to the computer to check the status window and it was totally blank and LOR was not responding.:shock: I had to reboot the computer and the show ran OK the rest of the evening.Mountainwxman wrote: It could have been a freak moment in the pc world.If it only happened that one time, then I think Mountainwxman gave the answer.Could have been a brief powersurge or a 1000 other freak moments that occurred. Link to comment Share on other sites More sharing options...
Ed Slonka Jr Posted November 28, 2010 Author Share Posted November 28, 2010 Hopefully that is all it is. Will keep a close eye nightly and post if it happens again. Link to comment Share on other sites More sharing options...
jcheslin Posted November 28, 2010 Share Posted November 28, 2010 Interesting -- my show started on Thanksgiving also --- no problems with the Controller/Scheduler/Shows ---- until tonight --- the show just started to only play a few seconds of songs right in the middle of the show --- rebooted the computer and things seemed ok, but then after a few songs, the same thing again. Its been doing it many times tonight -- never had this problem before. Same computer [Win XP Pro SP3] as the previous 4 years --- the only difference is LOR 2.8.12. Hope this gremlin goes away soon --- I may not be able to leave the house during the show.Jim Link to comment Share on other sites More sharing options...
WayneKremer Posted November 28, 2010 Share Posted November 28, 2010 Running the same version here on Win7. Last nights show performed as it should. Tonight, the sequences started to load MUCH slower (at least 10 seconds between each) even though I haven't changed anything.One of the interesting things that occurred, it that it started the first 1/2 second of the sequence before the actual video got loaded (since I use video in my show), then it turned the lights off....then waited for the video to load (10 seconds later) and then finally ran the sequence.Unloading LOR and reloading it didn't seem to fix the issue. Rebooting the machine did fix it. At first I thought it may be Microsoft's anti-virus (MSE), so I added the entire LOR folder to the exclusion list. That didn't help. There may be a memory leak taking up resources....not sure. Link to comment Share on other sites More sharing options...
jcheslin Posted November 29, 2010 Share Posted November 29, 2010 Wayne -- thanks for sharing your experience -- because, yours is EXACTLY what happened to me [i just didn't want to go into the details]. My show was running perfect from Thanksgiving until Sunday night --- then, I noticed a 15 second delay between songs --- then, I noticed the lights come on for a few seconds before the song started -- then songs only played for about 5 seconds and quit, moving on the the same 'loop' described above. Of course, the first thing I assumed was a memory issue and I rebooted -- then I removed items from startup that could suck up memory. My problem did not go away tho ... will try tests today, but bummer if I can't fix things soon Thanks for your input thoJim Link to comment Share on other sites More sharing options...
Ed Slonka Jr Posted November 30, 2010 Author Share Posted November 30, 2010 Sounds like we are having some show issues. I had another problem too.Check out this thread.http://lightorama.mywowbb.com/forum72/24608.html Link to comment Share on other sites More sharing options...
WayneKremer Posted November 30, 2010 Share Posted November 30, 2010 I had the same exact problem tonight. It works the first night, then the next night, sequences load very slow, start the first part of the sequence, then stop, wait for the load to complete, then start playing again. I can confirm that unloading the LOR control panel and re-entering it does not fix the problem. A reboot fixes it. Sounds like we should put in a help desk ticket. Link to comment Share on other sites More sharing options...
JBullard Posted November 30, 2010 Share Posted November 30, 2010 WayneKremer wrote: I had the same exact problem tonight. It works the first night, then the next night, sequences load very slow, start the first part of the sequence, then stop, wait for the load to complete, then start playing again. I can confirm that unloading the LOR control panel and re-entering it does not fix the problem. A reboot fixes it. Sounds like we should put in a help desk ticket. Have you tried the pre-load sequences option in the Show Editor?Otherwise, it sounds like a memory leak in the computer. Link to comment Share on other sites More sharing options...
Don Posted November 30, 2010 Share Posted November 30, 2010 JBullard wrote:Have you tried the pre-load sequences option in the Show Editor?Otherwise, it sounds like a memory leak in the computer.I would be interested to know what the common factor is. I've got two remote displays that have not any of the troubles listed in this thread. Link to comment Share on other sites More sharing options...
WayneKremer Posted November 30, 2010 Share Posted November 30, 2010 I can definitely try pre-loading the sequences, but chose not to since my sequence and video files are rather large. But it's worth a try. Wayne Link to comment Share on other sites More sharing options...
jcheslin Posted November 30, 2010 Share Posted November 30, 2010 I think this is a feature I needed to know about ---- altho, my shows have worked fine the past 2 nights -- I just updated all of my shows to use the Pre-Load option. THANKS FOR telling me about this one ...Jim Link to comment Share on other sites More sharing options...
knyurk Posted December 1, 2010 Share Posted December 1, 2010 Mine is doing the exact same thing. Can anyone confirm that the preload is fixing the issue. My only recourse to this point has been to restart the pc. Link to comment Share on other sites More sharing options...
knyurk Posted December 1, 2010 Share Posted December 1, 2010 I followed the previous link and have changed to have the pc never sleep. We will see if that works. Link to comment Share on other sites More sharing options...
jcheslin Posted December 1, 2010 Share Posted December 1, 2010 Yes --- the preload is extremely effective -- songs stop and start very fast now -- it works for me on Win XP Pro SP3 ... Link to comment Share on other sites More sharing options...
WayneKremer Posted December 1, 2010 Share Posted December 1, 2010 I would agree that the preloading fixes the problem so far. This is my 2nd night of running the shows and they would have greatly slowed down by now. If it works tomorrow night, then I know that it fixed it 100%. If that is the case, then LOR most likely has a memory leak when a show is configured to load sequences as needed. Link to comment Share on other sites More sharing options...
Ed Slonka Jr Posted December 2, 2010 Author Share Posted December 2, 2010 My show runs fine either way. Never had a problem with the sequences just it shutting down. So far it only happened once....... knock on wood!I have been monitoring it closely every night. Link to comment Share on other sites More sharing options...
knyurk Posted December 2, 2010 Share Posted December 2, 2010 after changing the pc to never sleep LOR stopped locking up. I did also set the show to preload afterwards just to be safe. Hopefully it continues without problems. Link to comment Share on other sites More sharing options...
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