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DevMike

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DevMike last won the day on November 4 2015

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  • Location
    Toddonia
  • Occupation
    Code Monkey

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LOR Software

  • LOR Software Version
    A Beta Version
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    Pro

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  1. Sorry folks, looks like I am not going to make it to Vegas to see all of you. But please go eat some good food for me :)
  2. So we took last year off but this year looks like a go. What's the most important thing about traveling somewhere? The food of course! Lost Wages has got to have some great places to eat, and unlike other years you may have gone there before. So tell me - Where do I (we) need to go eat? I don't want to hear about the places that are tourist traps in and of themselves. Hell's Kitchen? No thanks. Anything on a list like this: https://www.smartertravel.com/celebrity-chef-restaurants-in-las-vegas/ No way. Hidden Gems? THATS what I am looking for. Price doesn't matter (well, it DOES but...). So I'm just at home at the Super Cheap Economy Style 1 Pound Hot Dog Buffet as I am with a $100 meal (but only if it is truly a $100 meal and not just a name). Diner, Drive-in, or Dive? SURE - just not one that has been on Diners Drive-ins and Dives. Local food? YES PLEASE. Pretentious tweezer food? Probably not. I do have one place picked out already, the rotating sushi place, Kura. Yes it's a chain (a small one) so I'm a little ashamed. But it's a fun concept. I was finally able to go to a sushi-go-round last time we were in texas (Also Kura), and it was neato. There are at least 3 In-And-Out burgers in Vegas (ok...ok... ANOTHER chain) - hopefully I can make it to one at least once for lunch. Or maybe I just need to bribe one of you to bring me a double double and animal fries for lunch while I'm on the floor friday :) So let's hear it -- in and around LV - where should I (we) go eat??
  3. Like the others have said, this extends to more than just FL. The lightning doesn't even need to strike the ground, anything connected to you, or even be all that close. There can be (even on a clear day) a huge voltage differential between the air and earth (I can't even pretend to understand it myself: https://en.wikipedia.org/wiki/Atmospheric_electricity). Thankfully there is not a lot of amperage behind all that voltage day-to-day. But it is there and goes somewhere. Like everything electrical, without one you don't have much of the other. Voltage can be hundreds of thousands of volts, but if there is only 1 electron back there aint nuttin gonna happen Mabel. Add a little lifting force, some unstable air mass, and a little bit of moisture and those charges build and add up. You'll get zillions of volts at zillions of amps (a quick google says zillions of volts is around 300 MILLION volts, and zillions of amps is around 30 THOUSAND). Those numbers are hard to understand when we are down here working with 120v circuits at 15A. But the one thing I do know is that whenever there is current flowing, you are generating (at 300,000,000 volts at 30,000 A coming from 35,000 feet in the sky down to ground that would be referred to as a MOTHERTON of current) Electro Magnetic Waves. You know what likes to pick up those waves? Antennas. Know what makes a great antenna? All that CAT 5 laying in your yard. Know what happens when an antenna picks up an Electro Magnetic wave? It generates current. And that current goes straight into your controller (or security system, satellite dish, etc). Enough current and you won't see the magic smoke escape, but your electronics are just as dead. Thankfully those waves dissipate fairly quickly, and the chances of having a close enough strike or flash (yes, there is lighting that stays in a cloud or goes from cloud to cloud) are very low. But very low is not 0. And if it does happen - you are along for the ride - there is not much you are going to do about it if. Make sure you follow the codes for grounding - it's about all you can do. Don't expect grounding to save you - we are talking about electricity coming from several miles in the sky, through air (a GREAT insulator). What amounts to a 10AWG wire connected to a copper rod in the ground aint gonna be enough to contain it! :) In the RS485 world, things are expected to work at around 19 volts (-7 to +12) at currents around 100 micro amps. Of course they are actually built to higher standards. But hundreds of millions of volts at tens of thousands of amps can generate some serious EM, even some distance away. I'm no scientist and I think the amount of EM generated decreases by the square of the distance, and then it needs to be converted in the antenna back to current, causing more loss. But I can tell you that a couple of people a year fall victim. More importantly however is YOUR safety: Please remember - if you can hear the thunder you are close enough to be struck by the lightning. Lightning can travel MANY MILES out of a stormcloud before turning earthbound. "Bolt from the blue" or "out of the blue" are not just metaphors. Many people injured by lightning, have been during crystal clear skies (especially AFTER the storm appears to have moved on).
  4. I'm not up in the factory, but I am pretty sure I know what happened: We saw that you had 2 orders, and combined the two to save you some money. Pixielinks are light, and either did not increase your package weight to the next LB, OR most likely we just ate the extra shipping charge for the next lb because it would have cost us more money to try to collect a few bucks. Since we combined them, we changed the shipping cost to $0 on that second order. In a nutshell - our job is not to make shipping companies money. We try very hard to reduce the amount they make on every order and thus save you money. We also agree that first lb rates are obscene, but until we have the LOR Teleportation device we are all stuck.
  5. You are right. I could not find anything in the last couple of months, and I could have sworn I just posted something recently. Oh well. I pretty much have it memorized anyway: With the exception of a small charge for packing supplies, typically $2-$3 or less, we charge the actual shipping rate billed to us by UPS. We do NOT mark up shipping prices. UPS (actually ALL shipping companies) first lb rates are very high, with each additional lb much much lower. Also factor in that UPS has surcharges for residential delivery, fuel costs, and oversize packages which are hidden. Where possible, for light weight items (like USB adapters, small parts and the like), we can sometimes ship with USPS flat rate for a lower cost. If we do, we will refund the difference in shipping cost to you. You can also request that we ship small things USPS on your order with a comment. (FYI: UPS is cheaper for anything 2lbs or over, or for items larger than the USPS small flat rate box regardless of weight. Note that if you request a particular shipping method we will probably send it that way and if more expensive charge you the difference). We also do what we can when designing products to minimize shipping charges. For example, our singing faces are on the very edge of a huge surcharge for oversized packages. We redesigned them along with our shipping methods and packaging to make the shipping on those as inexpensive as possible. If we happen to catch multiple unshipped orders from the same person, many times we will combine the shipments ourselves and refund the difference to you. You can also open a help desk ticket (please include all order numbers) and we can do our best to find and combine the orders. We can't guarantee, even with a ticket and especially during sales, that we can catch the orders but we will give it our best effort. Shipping costs do not change for sales. What you pay to ship in a sale is what you would pay if you purchased the items at regular prices. Our aim with shipping is to be 100% cost neutral. We think it is dishonest to make money on shipping. We know that adding shipping costs into items and then advertising 'free shipping' can actually cost you MORE money - so we don't do that. Conversely we also don't believe in losing money on shipping and won't ever use it as a 'loss leader'.
  6. That's not how we work. Please search for other messages from me that talk about the shipping charges.
  7. On our Friday call, Dan said something about getting that done this week.
  8. Some other things I see posted here: Directors DO NOT SUPPORT E1.31. They support LOR/ELOR/DMX only. ELLs should NOT be used on LIGHTING NETWORKS with Pixels, or with any network that needs to run faster than 115K. A director link is NOT a lighting network If you power the MP3 director via a transformer, the MP3 director WILL send power to an ELL on port 1 over the CAT 5 for newer ELLs. That's not something we advertise. If not, you can power the ELL with a transformer. You will want to ensure that EACH director in a director chain has something supplying power to it - that could mean each has it's own transformer, or each has its own LOR controller that can supply accessory voltage back to the director via that CAT 5. What you don't want is a single transformer on director 1, and then let director 2 (and 3 and 4 and 5 and whatever else) draw power from it over the CAT 5s connecting all of them and then have NOTHING ELSE supplying ACC power. You will eventually draw too much current and at best things will just shut down (or at worst - you melt your CAT 5s and possibly start a fire). Please always consult with our product manuals and help materials first. If you are still unsure, please let us know as that means we did not do our job correctly (help documentation needs to be clear and concise). We are a help desk ticket away.
  9. Why do you guys do this. A G4 MP3 director with Director Sync can run as many 1000K networks as there are ports available on the MP3 director(s). IF you are using Director Link, that is PORT 1. Director link sends timing data ONLY to all directors that are connected. You can use ELLs to send director link timing data with NO issues. Any OTHER port(s) can run 1000K speed. If you have 2 4 port G4 MP3 directors using Director Link, the 6 (three available on each director) can run 1000K without an issue. In this case you have 6 SEPARATE NETWORKS (REG and AUX A - AUX E) all at 1000K and they will all stay in sync - EVEN WITH an ELL being used for DIRECTOR LINK. There are NO LIMITS to the numbers of directors with Director Link that can be in use at one time. You can have 6 N4G4 directors in a director link chain, each having 3 different ports (REG & AUX A - AUX O) running at 1000K. . You could have 20 of them if you like (but of course that does mean some directors are going to be using the same networks). The ELL in this case is ONLY sending SYNC CODE to all other directors. It is NOT sending lighting data. The lighting data for the channels in use is ON THE SD CARDS of all the directors in use. You create as many SD cards as you have directors. http://www1.lightorama.com/help/how_to_use_director-link.htm I will admit that point #2 in that help is misleading as it says you need a WIRED connection between 2 directors. Later on the page it says that you CAN use ELLs to connect 2 directors. http://www1.lightorama.com/help/advanced_sd_card_wizard.htm This page describes how to create the multiple SD cards that will be required for Director Link shows. At step 2 you tell it you are using Linked Directors. "Step 4 for Multi Director Shows" allows you to specify exactly what LOR networks are going to run on what port of which director. Step 6 clearly shows you will be creating 1 SD card for every director. Orville - please refrain from giving any more advice about this (or possibly other topics) which you have no experience in. While we appreciate your willingness to help, please instead refer people to the help document or to create a ticket in the help desk system so we can give them correct information.
  10. It's come to our attention that various misinformed people (or outright trolls) are trying to convince people if/when a spring sale will be held. I'm also sure that the BS 'Gold Membership for advanced access' (or whatever other precious metal/gemstone/radioactive element) story is also spreading at this time. There are only TWO people in the company that know if and when a sale will be held. Those people are the owners. They do not share that information with us in advance. No one (Not Me/Matt/Brian/Anyone on the help desk/etc.) knows but them. If and when a sale will happen will be posted on our website, on our forums, in an eMail to those who have signed up for them, and on our Facebook page. There is no 'special membership' to get advanced access to the sale. EVERYONE gets access to a sale at the same time. We have a frequently asked questions which has more information. On 04/09/2021 it was announced that the spring sale will be 04/23/2021. On 04/20/2021 the preliminary list of items and sale prices was posted and is available at: http://store.lightorama.com/secretsale.html (Full disclosure: The rest of us actually do get advanced notice -typically on the night before the company announces it to the world so we can be prepared in the morning for the inevitable crush of help desk tickets/phone calls. The owner does this to save us from lying to you. When we say 'we don't know' we mean it. Edit: On our 4/8 conference call we learned the sale would be 04/23 - one day before it was announced to the world) Please remember that there is a single source for official information if/when we have a sale, and that information comes from us directly. When we announce a sale we do so via our eMail newsletter, as well as posting something on our website, our forums, and our official facebook page (https://www.facebook.com/lightorama/). It's not in our best interest to be secretive about a sale, or to give a limited set of people special access - The spring sale regularly sells out of most items without the need of these tricks. Even if you see something that looks oficial, VERIFY it by taking a look at the official source of information - US. If you see these false non-official statements (or outright lies), please take a moment to gently, if not firmly, call out those false reports. A link to this message will help. Simply referring innocent people (and anyone else) to register for our sales notification eMail, or come to our website/our forums/our facebook page will get them the information they need.
  11. Today we released production version 5.6.0 of the Light-O-Rama Software Suite. This is an official production release, not a beta release. This is a feature release and contains new and exciting features for Sequencer and Superstar, along with normal bug fixes and improvements. More information is found in the 'What's New' section of the help file. S5 fully integrates the Pixel Editor, Sequence Editor, and Visualizer into a single program and adds many enhancements to help you program large channel count stages. S5 uses a different methodology called 'Visual Sequencing' to create amazing sequences and has new automatic programming tools called 'Motion Effects' that will speed your sequencing. For more information on S5, please see the "Sequencer (Showtime 5)" section of our Tutorials and PDFs page on our main website. The latest S5 help can always be found online here: http://www1.lightorama.com/downloads/5.6.0/help/ How to check if your license covers this version To check whether or not your license covers this version, please go to the license retrieval page, and enter your email address (the one you purchased your license with). An email should then be sent to you with information about your license. The "Summary" section of the email will tell you whether or not your license covers the latest version. If the email says... Your license covers the latest version, 5.6.*. ... then your license already covers this version. You can use it without making any additional purchase. Please note, though, that your computer may not yet understand that your license covers this version, so when you install, it might tell you that you are running in Demo mode. In this case, simply reactivate your license (for example, via "Upgrade Light-O-Rama" on the Sequence Editor's "Help" menu), and your computer will then learn that your license is valid for this version. On the other hand, if the email instead says... Your license does not cover the latest version, 5.6.*. ... then your license does not cover this version. In that case, you have several options: Upgrading or Renewing Your License (1) You can continue using whatever version your license does cover (for example, perhaps your license covers version 4.1). (2) If you want to take this opportunity to increase your license level to take advantage of additional features, you can purchase a license level upgrade. This counts as a license renewal too - that is, your license will now work with this new version (and some future versions too). So, if you do this, there is no reason to also purchase a license renewal. (3) If you already own a Light-O-Rama license, but you do not currently own Light-O-Rama SuperStar, or if you want to upgrade SuperStar to a higher number of CCRs/channels, you could purchase or upgrade SuperStar. This also counts as a license renewal for the rest of the Light-O-Rama software suite, so if you do this, there is no reason to also purchase a license renewal. Please note that you must already own a license for the rest of the Light-O-Rama software suite in order to take this option. (4) If you do not want to purchase a license level upgrade or Light-O-Rama SuperStar, you can purchase a license renewal. Your license will now work with the new version (and some future versions too), at the same license level as it currently does. For example, if you have an Advanced license, it will remain an Advanced license, but it will now cover the new version of software. What's New in Version 5.6.0 This release includes many new exciting features in the Sequencer including things like a new motion effect, a new prop shape, a new audio spectrogram display, and Sequencer support for 64 bit operating systems. Superstar improvements and various bug fixes are also included. How To Get the Latest Version You can download the new version from the software download page. If that page lists a different version number as the latest version, please click your browser's refresh button. Thank You!
  12. There was an issue with eMails out of our licensing database. If you purchased a new license or requested your license information between 1/21 and 1/25 your eMail was just sent and should now be in your InBox (or possibly spam folder). New Licenses/Upgrades were handled properly. The only thing that did not happen was the outgoing eMail to the users. Please note that if you requested your license multiple times, which is likely because the system was not responding, you received 1 eMail for each request.
  13. On January 20th 2021, we reduced the prices of the SuperStar add-on for new purchases. As compensation for existing SuperStar license holders, we have extended to them a free upgrade to the next higher level of the SuperStar software. If you were an existing SuperStar license holder on or before the price change on January 20th, 2021 to take advantage of your free upgrade simply re-register your LOR software. Once you have re-registered your license will be upgraded. For more information on how to register, see http://www.lightorama.com/help/registering_light-o-rama.htm?zoom_highlightsub=registerIf you purchase Superstar after the price reduction, there is no free upgrade since you were able to purchase the software at the reduced price. Thank you to all of our SuperStar users! We hope you enjoy your free upgrade! ---- NOTE: We had an issue with the DB which has been resolved. If you attempted to upgrade today (1/20/2021) between 3:30PM and 6:00 PM EST, please re-register again. This time it will work.
  14. Today we released version 4.4.16 of the Light-O-Rama Software Suite. This is an official production release, not a beta release. This release includes several bug fixes. This release comprises bug fixes that were found during the 2020 season, and it is recommended that you update. How to check if your license covers this version To check whether or not your license covers this version, please go to the license retrieval page, and enter your email address (the one you purchased your license with). An email should then be sent to you with information about your license. The "Summary" section of the email will tell you whether or not your license covers the latest version. If the email says... Your license covers the latest version, 4.4.*. ... then your license already covers this version. You can use it without making any additional purchase. Please note, though, that your computer may not yet understand that your license covers this version, so when you install, it might tell you that you are running in Demo mode. In this case, simply reactivate your license (for example, via "Upgrade Light-O-Rama" on the Sequence Editor's "Help" menu), and your computer will then learn that your license is valid for this version. On the other hand, if the email instead says... Your license does not cover the latest version, 4.4.*. ... then your license does not cover this version. In that case, you have several options: Upgrading or Renewing Your License (1) You can continue using whatever version your license does cover (for example, perhaps your license covers version 4.1). (2) If you want to take this opportunity to increase your license level to take advantage of additional features, you can purchase a license level upgrade. This counts as a license renewal too - that is, your license will now work with this new version (and some future versions too). So, if you do this, there is no reason to also purchase a license renewal. (3) If you already own a Light-O-Rama license, but you do not currently own Light-O-Rama SuperStar, or if you want to upgrade SuperStar to a higher number of CCRs/channels, you could purchase or upgrade SuperStar. This also counts as a license renewal for the rest of the Light-O-Rama software suite, so if you do this, there is no reason to also purchase a license renewal. Please note that you must already own a license for the rest of the Light-O-Rama software suite in order to take this option. (4) If you do not want to purchase a license level upgrade or Light-O-Rama SuperStar, you can purchase a license renewal. Your license will now work with the new version (and some future versions too), at the same license level as it currently does. For example, if you have an Advanced license, it will remain an Advanced license, but it will now cover the new version of software. What's New in Version 4.4.16 Bug Fixes Allow Pixie16 to use props on all ports How To Get the Latest Version You can download the new version from the software download page. If that page lists a different version number as the latest version, please click your browser's refresh button. 4.4.16 can be found towards the bottom of the page in the 'Past Versions' section Thank You!
  15. Today we released production version 5.5.18 of the Light-O-Rama Software Suite. This is an official production release, not a beta release. There have been several critical bugs discovered in versions 5.5.8,5.5.10, and 5.5.12. It is recommended that if you are using any of these versions that you immediately upgrade to 5.5.18. This release comprises many bug fixes that were found during the 2020 season, and it is recommended that you update. S5 fully integrates the Pixel Editor, Sequence Editor, and Visualizer into a single program and adds many enhancements to help you program large channel count stages. S5 uses a different methodology called 'Visual Sequencing' to create amazing sequences and has new automatic programming tools called 'Motion Effects' that will speed your sequencing. For more information on S5, please see the "Sequencer (Showtime 5)" section of our Tutorials and PDFs page on our main website. The latest S5 help can always be found online here: http://www1.lightorama.com/downloads/5.5.14/help/ How to check if your license covers this version To check whether or not your license covers this version, please go to the license retrieval page, and enter your email address (the one you purchased your license with). An email should then be sent to you with information about your license. The "Summary" section of the email will tell you whether or not your license covers the latest version. If the email says... Your license covers the latest version, 5.5.*. ... then your license already covers this version. You can use it without making any additional purchase. Please note, though, that your computer may not yet understand that your license covers this version, so when you install, it might tell you that you are running in Demo mode. In this case, simply reactivate your license (for example, via "Upgrade Light-O-Rama" on the Sequence Editor's "Help" menu), and your computer will then learn that your license is valid for this version. On the other hand, if the email instead says... Your license does not cover the latest version, 5.5.*. ... then your license does not cover this version. In that case, you have several options: Upgrading or Renewing Your License (1) You can continue using whatever version your license does cover (for example, perhaps your license covers version 4.1). (2) If you want to take this opportunity to increase your license level to take advantage of additional features, you can purchase a license level upgrade. This counts as a license renewal too - that is, your license will now work with this new version (and some future versions too). So, if you do this, there is no reason to also purchase a license renewal. (3) If you already own a Light-O-Rama license, but you do not currently own Light-O-Rama SuperStar, or if you want to upgrade SuperStar to a higher number of CCRs/channels, you could purchase or upgrade SuperStar. This also counts as a license renewal for the rest of the Light-O-Rama software suite, so if you do this, there is no reason to also purchase a license renewal. Please note that you must already own a license for the rest of the Light-O-Rama software suite in order to take this option. (4) If you do not want to purchase a license level upgrade or Light-O-Rama SuperStar, you can purchase a license renewal. Your license will now work with the new version (and some future versions too), at the same license level as it currently does. For example, if you have an Advanced license, it will remain an Advanced license, but it will now cover the new version of software. What's New in Version 5.5.18 Bug fixes and improvements including several fixes for crashes in the Sequencer, creating SD shows in Hub (both PC and MP3 Director), and Superstar. As always, please check the 'What's New' page of the help documentation for complete information. 5.5.x versions contain numerous improvements to the software, as well as support for new/newer hardware and firmware. How To Get the Latest Version You can download the new version from the software download page. If that page lists a different version number as the latest version, please click your browser's refresh button. Thank You!
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