Trailrider

Testing my ELL's after hitting refresh the hardware utility says "0 units found" Led lights are solid red, lights will work with the sequence editor, test console and with the hardware utility selecting all circuits. Any thoughts on what I'm missing to recognize my controllers? Win10, LOR ver.4.4.10

Anyone else having problems installing the latest upgrade 4.3.28? Tried to upgrade got all kinds of error messages. Uninstalled program, redownloaded file, reinstalled and still received error messages. Rolled back to previous ver. 4.3.26 and everything seems fine. May just be me but it's strange a previous version works fine.