
vshawkey54
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1 NeutralAbout vshawkey54
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Rank
New Forum User
Profile Information
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Location
Sacramento
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Occupation
Project Manager
More About Me
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Interests
Baseball
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Favorite Decorating Holiday?
Christmas
LOR Software
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LOR Software Version
5.4.2
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License Level
Basic
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Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
Yes it took him about 5 minutes to figure it out and we are forever grateful!! We have one happy boy.. I took a video of his sequence and I will post it soon! -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
Thank you so much, you made this boy sooo happy!! -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
Sounds great, thank you! -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
Thank you! I'm working now and am on the West Coast, when would work for you?? I really appreciate your help! -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
Yes we have the control lights on and we have an AC controller -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
I actually found the NP and the settings you suggest were set up correctly already so I’m not sure what to do next. -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
Thank you JR, where is this NP tab? In what program? Is there a LOR network app? I don’t see this in any of our programs. -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
No but I can definitely download it if you can help us!! -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
So we have programmed a sequence, added a preview and we run it and it works and you can see it working on the preview. How do we get that to talk to the controller? We know the controller talks to the computer because we’ve tested it on the hardware utility. There must be some sort of setting we are missing?? -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
No, we always close the hardware utility first. -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
yes, we have created a working sequence, and a preview and made sure all the channels match. We play the sequence and yes, we have used the hardware too and when we test the lights in the hardware utility everything works fine. I just opened a ticket with the help desk so hopefully they can help us. Thank you for your feedback on the version, we will definitely look into S4. Thank you for your help! -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
We have the status window open and it’s showing enabled and but there’s nothing in the sequence window. We are way over our heads with this program! -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
It’s a CTB16PCg3 and we made sure the drivers were installed, the control panel was enabled and the control lights was on. When we tested the light in the hardware panel they lighted up fine so we are at a loss! When we try to play it back in the sequence editor, we are just playing it via the playback function, is there something else we need to do?? -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
Solid light -
Help! Just got the controller and can't make the lights work!
vshawkey54 replied to vshawkey54's topic in Newbies
Yes we purchased the basic software package too.